Back

Feldman Chevrolet of New Hudson - Service Center

New Hudson, MI

4.4
3,175 Reviews

3,175 Reviews of Feldman Chevrolet of New Hudson - Service Center

Sort by
August 05, 2021

Kevin is amazing. He goes beyond the call of duty.When Kevin is amazing. He goes beyond the call of duty. When I need oil changes he gets me in fast and lets me know if anything else is wrong with my v More

by /
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
August 05, 2021

Worst service experience I’ve ever had will not be back for anything bought last 3 cars from Feldman Kevin doesn’t no how to treat a former loyal customer More

by KENNETHTHOMASON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service assistant manager Kevin
Aug 19, 2021 -

Feldman Chevrolet of New Hudson responded

Hello, My name is Nick Henderson and I am the General Sales Manager. I am sorry you didn't have a great experience with our dealership. We always strive to provide the best customer experience, I would like to hear more and help in any way possible. Please feel free to reach out to me at nhenderson@feldmanauto.com or 248-486-1900. Thank you, Nick Henderson

Aug 21, 2021 -

KENNETHTHOMASON responded

The dealership is done as far as I am concerned will not be back

August 05, 2021

I had to take my car in for a brake issue, Debbie was a great service advisor and got me in and out fast. thanks More

by jenniferlyn1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie
August 05, 2021

I would like to commend Deborah Springer. She provided a friendly and helpful presence. Her customer service is beyond reproach. Thank you Deborah and the techs who serviced the car. More

by ziegler.bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Crowley
August 05, 2021

Kevin in service did an awesome job! And I spoke with Julia in New Car Sales, she did an awesome job very friendly & knowledgable. Julia was the only person in the showroom to acknowledge me. More

by ESMOORE875
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Sales- Kevin service
August 04, 2021

I'm very satisfied with the service department. They are friendly, responsive, and helpful. We needed a tire replaced on our 2021 Camaro. So glad we purchased the tire warranty. The service went smoothly More

by gkkgka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie
August 04, 2021

This dealership is always customer friendly, knowledgeable and clean. Super efficient and kept me in the loop at all times. Sent me a text so I could reach them if needed. More

by TARBINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete
August 04, 2021

I received a prompt, courteous welcome when I arrived. Service was completed in a timely manner and my car was returned to me directly in excellent condition. More

by sallyawest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
August 03, 2021

Service manager was very helpful. Repair required two trips to service to resolve issue. Vehicle was not fully checked out prior to release to customer. More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete in service
August 03, 2021

Every step of the way was professionally done . Your team kept me informed and went out of the way to make sure everything was done in a timely fashion More

by DES7272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
228
...