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Feldman Chevrolet of New Hudson - Service Center
New Hudson, MI
3,191 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,191 Reviews of Feldman Chevrolet of New Hudson - Service Center
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July 15, 2021
Very courteous and timely The entire staff were very professional and I definitely will keep going to your dealership in the future and will refer others professional and I definitely will keep going to your dealership in the future and will refer others More
by JOERZEPPA
Verified Customer
July 15, 2021
Scheduling the appointment was easy, and they took my vehicle on time. We pre-paid for the oil change package and I noted on the invoice The car should have also been washed before returning it. This als vehicle on time. We pre-paid for the oil change package and I noted on the invoice The car should have also been washed before returning it. This also happened when I purchased the vehicle and it was not new vehicle prepped for us. I even brought it back a second time and after three hours was told no one was available to complete the work. We were contacted after the initial experience and told we would be contacted to have the car brought in for new car prep, no call ever came and we finally gave up and took the plastic off ourselves.We’re just like to see the follow up. Otherwise, a fine dealership. More
by JOHN.V.BOWMAN
Employees Worked With
Do not recall the service tech name
July 14, 2021
We had our oil changed and tires rotated. We drove the truck for three days and then hitched it to our new fifth wheel and went to Frankenmuth. When we returned we heard a strange sound coming from the r truck for three days and then hitched it to our new fifth wheel and went to Frankenmuth. When we returned we heard a strange sound coming from the rear tire on the driver's side. My husband decided to check our tires. He discovered 3 lug nuts missing from the passenger side rear tire and one from the passenger side front. He then decided to check to see if loose lug nuts could be making the noise. All eight of them on the driver's side were loose. Once he tightened them the noise was gone. He is much more patient than I am because I was extremely upset and would have been screaming at the manager. We were driving 65 mph down the road with a vehicle and fifth wheel that cost more than our house and we only had 5/8 of the lug nuts on one rear tire and all of them loose on the other rear tire, plus one missing on the front passenger side. I'm amazed we are alive to tell the story. This isn't the first time this has happened. The following story is why we choose to go to the New Hudson location. We went to the Novi Feldman location the last time and they didn't tighten down the lug nuts on the drivers front tire. My husband was in Circleville Ohio when he discovered that problem and he took it into the dealership and they charged him $116. (diagnostic fee) to tighten the lug nuts that another dealership had left loose. If you choose to have work done at any Feldman location check to see if your lug nuts are tight. It may save your life! More
by JMMACCT
Employees Worked With
Pete, Kevin
July 13, 2021
Great experience. Took me in right away with a somewhat emergency, while Art Moran said they couldn’t get me in for a week. That to me is service. emergency, while Art Moran said they couldn’t get me in for a week. That to me is service. More
by KENOCONNOR67
Employees Worked With
Kevin in service
July 12, 2021
Deborah Springer was very attentive, friendly and helpful during my service visit at Feldman Chevrolet in New Hudson last Friday. She made my service visit very easy and comfortable during my service visit at Feldman Chevrolet in New Hudson last Friday. She made my service visit very easy and comfortable More
by bulldog48377
Employees Worked With
Deborah Springer
July 12, 2021
This was the fourth time we had brought our Blazer in for the same issue. Vehicle was with the service department for five weeks and the issue was still not resolved. Vehicle was returned to us - but due t the same issue. Vehicle was with the service department for five weeks and the issue was still not resolved. Vehicle was returned to us - but due to the issue we are seeing, we are afraid to even drive it. More
by VITEK1
Employees Worked With
Service Department not Sales Dept.
July 10, 2021
Joe, Service Dept. Manager, is fantastic in correcting an error made by Feldman in Waterford, on M59. Joe spend a lot of time fixing an error that could have been avoided if the other Feldman dealer paid at error made by Feldman in Waterford, on M59. Joe spend a lot of time fixing an error that could have been avoided if the other Feldman dealer paid attention to what he was doing. However, service on my radio was absolutely terrible. I seriously doubt that the mechanic test drove my vehicle to where I suggested, and was told that GM would not replace my radio just because of static. I've lived here for the past 36 years, and have never had this problem before!!!!!!! More
by lynnl
Employees Worked With
Deborah Springer
July 10, 2021
Kevin and everybody else that I encountered were friendly and courteous. My wait was not long and everything was explained. I trust my car with Feldman of New Hudson. and courteous. My wait was not long and everything was explained. I trust my car with Feldman of New Hudson. More
by vivianstephen
