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Feldman Chevrolet of New Hudson - Service Center

New Hudson, MI

4.4
3,176 Reviews

3,176 Reviews of Feldman Chevrolet of New Hudson - Service Center

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July 01, 2021

The service department did a great job, was on time with their projected time frame, and also took care of two outstanding recalls that had been issued. More

by PAMELA.VARILONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
July 01, 2021

Unhappy with the invoicing of service. Was not able to use my bonus points. I also asked for some help with using the points and didn't get any satisfaction More

by LMEGASEVEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Crunk, Ben Butski
June 30, 2021

Tom Rollison did a good job at telling me all of the features on my new 2001 Silverado High Country. He set up my blue tooth and my apple play. I liked how I can just put my phone down and have it cha More

by paulgkane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rogers, Tom Rollison
June 30, 2021

Oil change was scheduled 5 days out for 8:40 in the morning. Truck was finally ready at 4pm after a couple of phone calls. The wheel lock was out so I assume the tires were rotated, but the tire psi wa More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Aug 19, 2021 -

Feldman Chevrolet of New Hudson responded

Hello Jason, My name is Nick Henderson and I am the General Sales Manager. I am sorry you didn't have a great experience with our dealership. Please feel free to reach out to me at nhenderson@feldmanauto.com or 248-486-1900. Thank you, Nick Henderson

June 30, 2021

Very professional and prompt. Very professional and prompt. Very professional and prompt. Very professional and prompt. Very professional and prompt. Very professional and prompt. Very professiona More

by ranrid1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
June 29, 2021

Very knowledgeable and professional. Will surely ask for het next time I need to come in. Would recommend her to my friends and family for sure!! More

by ljbratton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah in the Service Area
June 28, 2021

Service was completed sooner than I expected. Very courteous and professional staff. Very clean and organized service area, I would recommend to my friends and family. More

by SMOREY28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Rep
June 28, 2021

the women on the phone was rude and they didn't give us an estimate for the second time on damage on the car More

by betterwithbethany
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure who it was on the phone that was not helpful
Aug 19, 2021 -

Feldman Chevrolet of New Hudson responded

Hello, My name is Nick Henderson and I am the General Sales Manager. I am sorry you didn't have a great experience with our dealership. Please feel free to reach out to me at nhenderson@feldmanauto.com or 248-486-1900. Thank you, Nick Henderson

June 28, 2021

Good service. Kevin did what he promised, in the time he promised. More

by fc040666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
June 28, 2021

Austin and the Body shop team were top notch... Could not have had a better service.. I will recommend them to anyone I can.. Thanks and keep up the good work... More

by hyeyong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin, Mike Fiogerillo, and Donna of the Body shop and
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