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Feldman Chevrolet of New Hudson - Service Center

New Hudson, MI

4.4
3,193 Reviews

3,193 Reviews of Feldman Chevrolet of New Hudson - Service Center

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July 08, 2021

Sales person was very good and I am happy with the purchase. I am not happy with the finance person. I tried canceling the maintenance contract the next day by phone and left several messages. I final More

by G420677
Recommend Dealer
No
Employees Worked With
Marc Hager
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Feldman Chevrolet of New Hudson responded

Hello, My name is Nick Henderson and I am the General Sales Manager. I am sorry you didn't have a great experience with our dealership. We always strive to provide the best customer experience, I would like to hear more and help in any way possible. Please feel free to reach out to me at nhenderson@feldmanauto.com or 248-486-1900. Thank you, Nick Henderson

July 06, 2021

Severe lack of communication while my vehicle was there for a week. Terrible service!!!! More

by sherylmerc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin in Service
Aug 19, 2021 -

Feldman Chevrolet of New Hudson responded

Hello, My name is Nick Henderson and I am the General Sales Manager. I am sorry you didn't have a great experience with our dealership. We always strive to provide the best customer experience, I would like to hear more and help in any way possible. Please feel free to reach out to me at nhenderson@feldmanauto.com or 248-486-1900. Thank you, Nick Henderson

July 06, 2021

No problems got right in at my apt time took the car and was done. Little longer wait ten usual but staff was great. Except for child in waiting room coughing & not covering. More

by Walt & Jenn
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pete
July 05, 2021

I am very happy with the service I received on my Equinox. The AC wasn't working and the service tech was able to diagnose the issue and resolve it. More

by CMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Krunk
July 05, 2021

$72 for a oil change and didn’t wash the truck. More

by martinabt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
July 03, 2021

Great service, fast and very friendly. Clean facility, open early is convenient More

by THRAMS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin crunk
July 02, 2021

The service department did a great job, was on time with their projected time frame, and also took care of two outstanding recalls that had been issued. More

by PAMELA.VARILONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
July 02, 2021

Good service - listens to customer to address each concern. Quick turnaround time with quality. More

by BRYAN.ROOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
July 01, 2021

Unhappy with the invoicing of service. Was not able to use my bonus points. I also asked for some help with using the points and didn't get any satisfaction More

by LMEGASEVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Crunk, Ben Butski
June 30, 2021

Oil change was scheduled 5 days out for 8:40 in the morning. Truck was finally ready at 4pm after a couple of phone calls. The wheel lock was out so I assume the tires were rotated, but the tire psi wa More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Aug 19, 2021 -

Feldman Chevrolet of New Hudson responded

Hello Jason, My name is Nick Henderson and I am the General Sales Manager. I am sorry you didn't have a great experience with our dealership. Please feel free to reach out to me at nhenderson@feldmanauto.com or 248-486-1900. Thank you, Nick Henderson

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