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Feldman Chevrolet of New Hudson - Service Center

New Hudson, MI

4.4
3,176 Reviews

3,176 Reviews of Feldman Chevrolet of New Hudson - Service Center

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June 25, 2021

Bad communication about status of truck. At dealer for 2 days. I was the one that had to call multiple times to get status. Not even a call at end of first day. No call at midday of second day. Also, sh More

by ecdunn10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/a
Aug 19, 2021 -

Feldman Chevrolet of New Hudson responded

Hello, My name is Nick Henderson and I am the General Sales Manager. I am sorry you didn't have a great experience with our dealership. Please feel free to reach out to me at nhenderson@feldmanauto.com or 248-486-1900. Thank you, Nick Henderson

June 25, 2021

Will never return. Without going into detail, sales and service are poor. Service tried to scam me. Sales never did what they promised multiple times. More

by micmartii79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Goodin, Damon Mehrjoo
Aug 19, 2021 -

Feldman Chevrolet of New Hudson responded

Hello, My name is Nick Henderson and I am the General Sales Manager. I am sorry you didn't have a great experience with our dealership. Please feel free to reach out to me at nhenderson@feldmanauto.com or 248-486-1900. Thank you, Nick Henderson

June 25, 2021

Great service got me in and got me all quickly More

by DEBLROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Hager
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Butski
June 25, 2021

Poor car wash, the tailgate and rear bumper still has dust on it. Water spots everywhere, wheel not clean. Basically had to re wash entire vehicle. More

by RODNEYBLACKLEDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Plate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Goodin, Adam Hufeld
June 24, 2021

Kevin is an outstanding Customer Service Representative. Kevin is very professional and follows up. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
June 23, 2021

Great people, quick and easy as usual! We will be back :) More

by taylordk8
Recommend Dealer
Yes
Employees Worked With
Mike Basmajian
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2021

The service department did not keep me informed. I and my husband had to call to find out the status. My husband wants me to start going to highland. More

by YOUNGWARREN2010
Customer Service
Recommend Dealer
No
Employees Worked With
Service department
Aug 19, 2021 -

Feldman Chevrolet of New Hudson responded

Hello, My name is Nick Henderson and I am the General Sales Manager. I am sorry you didn't have a great experience with our dealership. Please feel free to reach out to me at nhenderson@feldmanauto.com or 248-486-1900. Thank you, Nick Henderson

June 23, 2021

The woman I worked was on her first day at this dealership. She was a nice gal but implied that 2 services were part of the 45,000 maintenance schedule but were not, Those services were transmissi More

by STEPHEN61387
Recommend Dealer
No
Employees Worked With
New gal who came from the Highland Dealership
Aug 19, 2021 -

Feldman Chevrolet of New Hudson responded

Hi Stephen, My name is Nick Henderson and I am the General Sales Manager. I am sorry you didn't have a great experience with our dealership. Please feel free to reach out to me at nhenderson@feldmanauto.com or 248-486-1900. Thank you, Nick Henderson

June 23, 2021

The customer service is great they take care my truck at the time they say was going to be done, I really appreciate the service and save me time. Thanks to pete and workers More

by mtgomez2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete at customer service
June 23, 2021

This dealership provides great service. We have used it for all of our service needs for many years and multiple cars. We also purchased our vehicles there. More

by CROSS-CHRIST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassidy in service
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