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Feldman Chevrolet of New Hudson - Service Center

New Hudson, MI

4.4
3,193 Reviews

3,193 Reviews of Feldman Chevrolet of New Hudson - Service Center

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June 25, 2021

Bad communication about status of truck. At dealer for 2 days. I was the one that had to call multiple times to get status. Not even a call at end of first day. No call at midday of second day. Also, sh More

by ecdunn10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Aug 19, 2021 -

Feldman Chevrolet of New Hudson responded

Hello, My name is Nick Henderson and I am the General Sales Manager. I am sorry you didn't have a great experience with our dealership. Please feel free to reach out to me at nhenderson@feldmanauto.com or 248-486-1900. Thank you, Nick Henderson

June 25, 2021

Poor car wash, the tailgate and rear bumper still has dust on it. Water spots everywhere, wheel not clean. Basically had to re wash entire vehicle. More

by RODNEYBLACKLEDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Plate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Goodin, Adam Hufeld
June 25, 2021

I was getting an oil change for regular maintenance at 3000 miles. Service got me in and out, because I was in a hurry. They were kind and understanding. Great job! More

by Teachdvaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service consultant and manager.
June 25, 2021

Awesome people helped me quickly and efficiently. Very affordable prices and great customer service. Nice looking waiting area and comfortable amenities to work on laptop More

by TANYACASPAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete
June 25, 2021

Tom helped my fiancé and I into an affordable truck that could fit our budget. He made our dealership experience wonderful compared to our experiences before. I will be back to see Tom when my lease it up f More

by caitlynnwilliams143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rollison
June 25, 2021

The turnaround time on the software fix and update on the infotainment system in my 2019 Equinox was less than expected. As always, My service coordinator, Deb, made sure I was updated on status. More

by JMBURCHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb Springer
June 25, 2021

Great service great service guy I would definitely go back at Car back when I was promised I do fabulous work out itHighly recommend Coleman Chevrolet More

by same_ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rollison
June 25, 2021

Will never return. Without going into detail, sales and service are poor. Service tried to scam me. Sales never did what they promised multiple times. More

by micmartii79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Goodin, Damon Mehrjoo
Aug 19, 2021 -

Feldman Chevrolet of New Hudson responded

Hello, My name is Nick Henderson and I am the General Sales Manager. I am sorry you didn't have a great experience with our dealership. Please feel free to reach out to me at nhenderson@feldmanauto.com or 248-486-1900. Thank you, Nick Henderson

June 25, 2021

Great service got me in and got me all quickly More

by DEBLROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Hager
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Butski
June 25, 2021

The whole staff is always very nice and extremely efficient. Everything was ready for me as promised. They kept me informed of the timing for start to finish. I came in for an oil change and they fou More

by Nhenderson1280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin crunk, Nick Henderson
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