Feldman Chevrolet of New Hudson - Service Center

Friendly service professionals, but waited too long for service even with an appointment. Oil change and tire rotation. Staff is great, but need to work on scheduling. service even with an appointment. Oil change and tire rotation. Staff is great, but need to work on scheduling. More

Our sales rep Ryan was absolutely fabulous, but when we got my car (bought online out of state) it was disgustingly dirty. Ashes from someone smoking in it, a waffer, sticky stuff everywhere and interior w got my car (bought online out of state) it was disgustingly dirty. Ashes from someone smoking in it, a waffer, sticky stuff everywhere and interior was filthy. The car stinks. More

All my questions were not answered at the 3 visits I made with my Traverse High Country. My wife went on line to a U Tube tutorial and all of our questions were answered . the U tube tutorial showed a st with my Traverse High Country. My wife went on line to a U Tube tutorial and all of our questions were answered . the U tube tutorial showed a step by step direction to answer our questions for our problem. Sometimes the owners manual is NOT the best way for some customers to understand solving the problem. We needed someone to physically stand by and direct us on how to resolve our 8 way seat reset problem. I know the Covid does not allow close contact. I would suggest that the owner sit in the drivers seat out in the parking lot and a service person be on the other side of the car with the passenger door open giving directions for how to reset the drivers seat setting, or have a Tablet with the tutorial showing the customer step by step how to do the seat reset with a service rep helping along. Perhaps my husband was not clear enough on what our problem was and that resulted in the 3 visit that did not resolve our problem. In the future , PERHAPS my suggestion of a Tablet with a tutorial along with the service rep could resolve some of the simplest questions that customer have. More

They made everything easy for me. They give the shuttle to and pick me up from work. Made it all worth my while to use Feldman. Thank you to and pick me up from work. Made it all worth my while to use Feldman. Thank you More

Pete is our service man and always gives us exceptional service! I always know we will be taken care of, and my car is driving awesome! service! I always know we will be taken care of, and my car is driving awesome! More

Price went up a lot on all services since new ownership. They didn’t wash my car until I requested to do so before pick up. They didn’t honor any expired coupons that previous ownership did all the time. They didn’t wash my car until I requested to do so before pick up. They didn’t honor any expired coupons that previous ownership did all the time. More

Great job as always ! It was quick and done right. Will be returning again with all of my vehicles. Thank you ! See you next time. be returning again with all of my vehicles. Thank you ! See you next time. More

Always have great service on my truck and the guys are always so great. I love how they keep me informed and make me feel apart of the process and listen to my concerns. always so great. I love how they keep me informed and make me feel apart of the process and listen to my concerns. More

The service department was Fast, courteous and efficient. The price for oil change and tire rotation was competitive. I had to revise my appointment due to a schedule conflict, and they were very accommodati The price for oil change and tire rotation was competitive. I had to revise my appointment due to a schedule conflict, and they were very accommodating More

I always have excellent service and always made to feel comfortable while getting my vehicle serviced. I am always told exactly what is being done and why and everything is told to me so I can understand. comfortable while getting my vehicle serviced. I am always told exactly what is being done and why and everything is told to me so I can understand. More