Feldman Chevrolet of New Hudson - Service Center

Thank you to the service department, had my car in for regular maintenance, excellent work and customer service. Thank you for the car wash and all you do for your customers regular maintenance, excellent work and customer service. Thank you for the car wash and all you do for your customers More

From start to finish the service was exceptional. Pete was very professional and receptive to my concerns and the ongoing communication was appreciated. Sam was very helpful and polite when we came to pic was very professional and receptive to my concerns and the ongoing communication was appreciated. Sam was very helpful and polite when we came to pick up our vehicle and the rest of the staff in the service department were very helpful as well. More

Need to have two vehicles looked at. 2018 Traverse needed new shift lever switch. 2019 Silverado was a center seatbelt recall. Got both done in one visit with my wife. new shift lever switch. 2019 Silverado was a center seatbelt recall. Got both done in one visit with my wife. More

Pete (in service dept) was professional, polite and a good listener. He quickly understood my question/concern and explained how he would look for answers. good listener. He quickly understood my question/concern and explained how he would look for answers. More

I didn’t come in for service. I’ve asked multiple times to get removed and I keep getting texts and emails. Please take me off. to get removed and I keep getting texts and emails. Please take me off. More

Not a great experience. The first appointment didn’t happen because of concierge service mixup which wasn’t figured out until the day of the appointment. Second attempt took a week to get a tire replac happen because of concierge service mixup which wasn’t figured out until the day of the appointment. Second attempt took a week to get a tire replaced and detailing done. The service person talked like he was doing me a favor replacing a defective tire with 2000 miles on it. Detailing mixup due to winter new car purchase with promise of detailing in the summer that wasn’t on file. Not 5 star as I was hoping with a new car. More

Staff were very knowledgable about the vehicles and options. Family enviroment driven by a commitment to customer satisfaction. Sales, financing and the managers were all excellant. options. Family enviroment driven by a commitment to customer satisfaction. Sales, financing and the managers were all excellant. More

Sales person vary helpful and knowledgeable walk me through the whole process and made it easy I will recommend them to friends, family, co-workers. through the whole process and made it easy I will recommend them to friends, family, co-workers. More

Words words words words words words words words words words words words words words words words words words words words words words words words words. words words words words words words words words words words words words words words words words. More

Poor communication, not all issues fixed. I’m currently trying to get the remaining issue fixed at home as this happened 7 hours for home and I ended up being stranded an extra week and driving home in th trying to get the remaining issue fixed at home as this happened 7 hours for home and I ended up being stranded an extra week and driving home in the middle of the night so I didn’t roast alive on the drive home. Never again. More