Feldman Chevrolet of New Hudson - Service Center
New Hudson, MI
3,191 Reviews of Feldman Chevrolet of New Hudson - Service Center
The Service agent was very helpful and polite. She answered all my questions. The oil change was completed in a very timely manner. I would definitely recommend this place. answered all my questions. The oil change was completed in a very timely manner. I would definitely recommend this place. More
Feldman New Hudson delivers consistent high quality customer service and honest work. The waiting room is a great set-up for me to work while I wait for my truck work to be complete. customer service and honest work. The waiting room is a great set-up for me to work while I wait for my truck work to be complete. More
VERY pleased with the way the collision shop handled the repair of my vehicle. Donna and Austin were pleasant, courteous, knowledgeable, and professional in their dealings with me. My car was repaired quick repair of my vehicle. Donna and Austin were pleasant, courteous, knowledgeable, and professional in their dealings with me. My car was repaired quickly and everything was handled so smoothly, I couldn't have asked for more. Well done and thank you so much! More
Friendly, fast and organized with the information. Both service members that helped me were competent with the warranty info and got things scheduled immediately. Also keep me in the loop on the status of service members that helped me were competent with the warranty info and got things scheduled immediately. Also keep me in the loop on the status of repairs. More
My service experience exceeded my expiations. Thank you Kevin! *//Your review needs to be at least 25 words long./Your review needs to be at least 25 words long. *\\ Kevin! *//Your review needs to be at least 25 words long./Your review needs to be at least 25 words long. *\\ More
Our sales rep Ryan was absolutely fabulous, but when we got my car (bought online out of state) it was disgustingly dirty. Ashes from someone smoking in it, a waffer, sticky stuff everywhere and interior w got my car (bought online out of state) it was disgustingly dirty. Ashes from someone smoking in it, a waffer, sticky stuff everywhere and interior was filthy. The car stinks. More
Friendly service professionals, but waited too long for service even with an appointment. Oil change and tire rotation. Staff is great, but need to work on scheduling. service even with an appointment. Oil change and tire rotation. Staff is great, but need to work on scheduling. More
All my questions were not answered at the 3 visits I made with my Traverse High Country. My wife went on line to a U Tube tutorial and all of our questions were answered . the U tube tutorial showed a st with my Traverse High Country. My wife went on line to a U Tube tutorial and all of our questions were answered . the U tube tutorial showed a step by step direction to answer our questions for our problem. Sometimes the owners manual is NOT the best way for some customers to understand solving the problem. We needed someone to physically stand by and direct us on how to resolve our 8 way seat reset problem. I know the Covid does not allow close contact. I would suggest that the owner sit in the drivers seat out in the parking lot and a service person be on the other side of the car with the passenger door open giving directions for how to reset the drivers seat setting, or have a Tablet with the tutorial showing the customer step by step how to do the seat reset with a service rep helping along. Perhaps my husband was not clear enough on what our problem was and that resulted in the 3 visit that did not resolve our problem. In the future , PERHAPS my suggestion of a Tablet with a tutorial along with the service rep could resolve some of the simplest questions that customer have. More