Feldman Chevrolet of New Hudson - Service Center

VERY pleased with the way the collision shop handled the repair of my vehicle. Donna and Austin were pleasant, courteous, knowledgeable, and professional in their dealings with me. My car was repaired quick repair of my vehicle. Donna and Austin were pleasant, courteous, knowledgeable, and professional in their dealings with me. My car was repaired quickly and everything was handled so smoothly, I couldn't have asked for more. Well done and thank you so much! More

Friendly, fast and organized with the information. Both service members that helped me were competent with the warranty info and got things scheduled immediately. Also keep me in the loop on the status of service members that helped me were competent with the warranty info and got things scheduled immediately. Also keep me in the loop on the status of repairs. More

My service experience exceeded my expiations. Thank you Kevin! *//Your review needs to be at least 25 words long./Your review needs to be at least 25 words long. *\\ Kevin! *//Your review needs to be at least 25 words long./Your review needs to be at least 25 words long. *\\ More

Our sales rep Ryan was absolutely fabulous, but when we got my car (bought online out of state) it was disgustingly dirty. Ashes from someone smoking in it, a waffer, sticky stuff everywhere and interior w got my car (bought online out of state) it was disgustingly dirty. Ashes from someone smoking in it, a waffer, sticky stuff everywhere and interior was filthy. The car stinks. More

Friendly service professionals, but waited too long for service even with an appointment. Oil change and tire rotation. Staff is great, but need to work on scheduling. service even with an appointment. Oil change and tire rotation. Staff is great, but need to work on scheduling. More

All my questions were not answered at the 3 visits I made with my Traverse High Country. My wife went on line to a U Tube tutorial and all of our questions were answered . the U tube tutorial showed a st with my Traverse High Country. My wife went on line to a U Tube tutorial and all of our questions were answered . the U tube tutorial showed a step by step direction to answer our questions for our problem. Sometimes the owners manual is NOT the best way for some customers to understand solving the problem. We needed someone to physically stand by and direct us on how to resolve our 8 way seat reset problem. I know the Covid does not allow close contact. I would suggest that the owner sit in the drivers seat out in the parking lot and a service person be on the other side of the car with the passenger door open giving directions for how to reset the drivers seat setting, or have a Tablet with the tutorial showing the customer step by step how to do the seat reset with a service rep helping along. Perhaps my husband was not clear enough on what our problem was and that resulted in the 3 visit that did not resolve our problem. In the future , PERHAPS my suggestion of a Tablet with a tutorial along with the service rep could resolve some of the simplest questions that customer have. More

They made everything easy for me. They give the shuttle to and pick me up from work. Made it all worth my while to use Feldman. Thank you to and pick me up from work. Made it all worth my while to use Feldman. Thank you More

Price went up a lot on all services since new ownership. They didn’t wash my car until I requested to do so before pick up. They didn’t honor any expired coupons that previous ownership did all the time. They didn’t wash my car until I requested to do so before pick up. They didn’t honor any expired coupons that previous ownership did all the time. More

Pete is our service man and always gives us exceptional service! I always know we will be taken care of, and my car is driving awesome! service! I always know we will be taken care of, and my car is driving awesome! More

I always have excellent service and always made to feel comfortable while getting my vehicle serviced. I am always told exactly what is being done and why and everything is told to me so I can understand. comfortable while getting my vehicle serviced. I am always told exactly what is being done and why and everything is told to me so I can understand. More