Feldman Chevrolet of New Hudson - Service Center
New Hudson, MI
3,173 Reviews of Feldman Chevrolet of New Hudson - Service Center
Jessica was very friendly and professional. I enjoy having my car washed after each experience. I only thing I don’t appreciate is the multiple requests for reviews having my car washed after each experience. I only thing I don’t appreciate is the multiple requests for reviews More
Received letter from GM that my Chevy Volt needed an update to car's computer. I contacted the Feldman dealership in New Hudson and made an appointment with the service dept. When I arrived, I was gre update to car's computer. I contacted the Feldman dealership in New Hudson and made an appointment with the service dept. When I arrived, I was greeted promptly and asked to wait in the customer waiting area and that it would take an hour or so. Forty minutes later, the service rep, Pete, came out and said it was all done. He showed me where the car was parked and off I went, confident that things were done correctly. I trust Feldman Chevrolet. You couldn't ask for a better dealer experience. More
Pete was great! This was my first time in this service department with my new vehicle. He went out of his way to help answer all of my questions. department with my new vehicle. He went out of his way to help answer all of my questions. More
Always excellent service and very professional staff. Always take the time to explain everything where I can understand. I wouldn't trade Feldman Chevrolet dealer for no one else. Thank you all so Always take the time to explain everything where I can understand. I wouldn't trade Feldman Chevrolet dealer for no one else. Thank you all so very much. More
This is the email that I just sent to the dealership. There is so much more. the only reason I have returned to Feldman is that I wanted everything on the vehicle documented. It will soon be out of wa There is so much more. the only reason I have returned to Feldman is that I wanted everything on the vehicle documented. It will soon be out of warranty "On 4/6 we met to resolve some issues that I had been trying to get someone at Feldman to deal with for over a year. Later that day I emailed asking you to split the two jobs on the estimate. On 4/14, having received no response, I called you and left voicemail to make sure you had received the email. You did respond that day by email to say you would get it done. I requested that you email it. 12 days later I’m still waiting. It is what I have come to expect from Feldman. I took the car to a local body shop with exactly the same request that I gave to you. Not to make the car look like new, just to make sure the rust on the repair done by Feldman was cleaned up and re-painted and to clean up the rust and paint the rocker panel where I had damaged the car - if that was all that was necessary to make sure the car remained safe, not to look like new, not to be perfect - and to not bother with any of the denting on the doors above the rocker panel. The estimate from the body shop was $450. Yours was over $3,500.00. I really wanted to do a fair comparison of the two estimates. It’s clear that two different jobs were bid. I don’t know what the problem with communication is, but i give up." More
Pete in the Service Department always goes above & beyond. We will always go where Pete works. I originally went in due to a tire problem, he found 5 recalls that the other GM dealership never menti beyond. We will always go where Pete works. I originally went in due to a tire problem, he found 5 recalls that the other GM dealership never mentioned at my oil change. More
Excellent service. The service area was clean and disinfected. Nearly every employee wore his or her mask. Work was done on time. Vehicle was washed. disinfected. Nearly every employee wore his or her mask. Work was done on time. Vehicle was washed. More