Feldman Chevrolet of New Hudson - Service Center
New Hudson, MI
3,189 Reviews of Feldman Chevrolet of New Hudson - Service Center
Always a good experience when bringing my vehicle in for service. They are thorough, very informative during the inspections and their suggestions which keeps me bring coming back. service. They are thorough, very informative during the inspections and their suggestions which keeps me bring coming back. More
I was quoted $1000 for my car repair. It was diagnosed in 15 minutes. Then they said I had an additional issue for another $600. It seemed way too fast for such a large exspense. I took my car somewhere else 15 minutes. Then they said I had an additional issue for another $600. It seemed way too fast for such a large exspense. I took my car somewhere else. They fixed the same issue for $450 and didn’t see anything else wrong with the car. It took them longer than 15 min to diagnose it. I’ll never take my car back. More
The service department is very knowledgeable and has provided excellent service to date with continued consistency. I trust no other dealership to work on my truck. provided excellent service to date with continued consistency. I trust no other dealership to work on my truck. More
service was excellent the gentleman came out told me service was excellent the gentleman came out told me everything they did They were polite from the time I checked in to the time I left service was excellent the gentleman came out told me everything they did They were polite from the time I checked in to the time I left More
I have the Feldman maintenance package, therefore I have a few complimentary oil changes. I asked the service rep if it was possible to get full synthetic oil, they replied with “yes, that’s the only thin a few complimentary oil changes. I asked the service rep if it was possible to get full synthetic oil, they replied with “yes, that’s the only thing we use.” Great, I would have paid a little extra but since that is what they use anyways I went ahead with it. Once I received my work order it said “Semi synthetic” also, the window sticker said that I’m due for another oil change in 5k miles so it couldn’t possibly be full synthetic oil. Did NOT appreciate that. Especially considering that I work for Chevrolet and am constantly sending customers to our dealerships. More
Dealership is clean. Staff is wonderful. Vehicle processed and completed speedily. How you if going to take longer than expected loaner cars are provided my wife. processed and completed speedily. How you if going to take longer than expected loaner cars are provided my wife. More
Great job in the service department....the fact that you require 25 words to submit my review kinda pisses me off so fix that before you request further input from me require 25 words to submit my review kinda pisses me off so fix that before you request further input from me More
Very efficient and courteous. Always kept me informed. Everyone was very friendly. My only complaint would be how the gm rewards are handled. I have stated this before in surveys Everyone was very friendly. My only complaint would be how the gm rewards are handled. I have stated this before in surveys More
Very fast and professional service. Will definitely use this service dept again. It was a pleasure dealing with Kevin. Overall the dealership is first class this service dept again. It was a pleasure dealing with Kevin. Overall the dealership is first class More
My experience overall was good, but service person (Peter Jezdimir) was not as attentive as when I usually visit the service dept., and see Matt. I wasn't as satisfied as previous times. I needed another is Jezdimir) was not as attentive as when I usually visit the service dept., and see Matt. I wasn't as satisfied as previous times. I needed another issue looked at, for which he referred me to Sam, who was very nice and assisted as best he could. It took an hour for an oil change ??? I had another issue, but was told I'd have to return because they were to busy to look at it! The good thing was the service was complementary through GM for the 1st time for an oil change. Just leased the car in November. More