Feldman Chevrolet of New Hudson - Service Center

Jessica (in service) is the only reason I did not drive the car through the window. My car has been in service for almost 2 months of the 12 months I have owned it. The correct thing would have been to h the car through the window. My car has been in service for almost 2 months of the 12 months I have owned it. The correct thing would have been to have the dealer/sales manager buy the car back from me and look to maintain my business by moving me into another vehicle. A lateral sale for the deal upfront but a profitable sale in the future from a customer who buys big SUVs every 3 years...but this is car sales and these people jump in and out of these jobs overnight. It just doesn't seem like a long term relationship building career for most. I have purchased 16 cars in my lifetime and I have never given a negative review before...this was just a horrible situation all around. Nothing was done out of malice but more so out of lack of caring/trying. More

Service was excellent and so was my contact person. She was very polite, easy to conmunicate with, and was right on with time frame. Made service call a pleasant experience. was very polite, easy to conmunicate with, and was right on with time frame. Made service call a pleasant experience. More

My lease car has been at dealership for 31 days over a grill replacement. Will not buy or lease at Feldman’s again. Very disappointed. grill replacement. Will not buy or lease at Feldman’s again. Very disappointed. More

I was very happy with the sales department at Feldman. Everyone was honest and professional. They worked to get my lease done quickly. I would definitely recommend them. Everyone was honest and professional. They worked to get my lease done quickly. I would definitely recommend them. More

Brake assist alert and engine light came onFor the Brake assist alert and engine light came on For the second time since I leased the car in September 2020. Both times the work was done quickly and Brake assist alert and engine light came on For the second time since I leased the car in September 2020. Both times the work was done quickly and I’ve been satisfied. More

Clean smooth operation nice people in the service department. No high pressure to have scheduled maintenance done on time but did present the facts so I could make an informed choice. department. No high pressure to have scheduled maintenance done on time but did present the facts so I could make an informed choice. More

MY CAR BROKE DOWN ON THE INTERSTATE WITH MY THREE SMALL CHILDREN WITH ME. I WAS ABLE TO LIMP THE TRUCK TO FELDMAN AND THEY PROMPTLY HAD A RENTAL CAR AVAILABLE FOR ME WHILE THEY FIXED MY VEHICLE. THAT DOESN CHILDREN WITH ME. I WAS ABLE TO LIMP THE TRUCK TO FELDMAN AND THEY PROMPTLY HAD A RENTAL CAR AVAILABLE FOR ME WHILE THEY FIXED MY VEHICLE. THAT DOESNT SOUND AMAZING BUT WHEN YOUR 2HRS FROM HOME, 4 DAYS BEFORE CHRISTMAS, WITH THREE KIDS IN TOW, ITS EPIC. More

We took our car in to service a recall. The scheduling was easy over the phone. The customer service was great. They even washed our car. was easy over the phone. The customer service was great. They even washed our car. More

quick service for oil change and service check up, service staff was great and love the care wash Will visit again sooner then later, have a great new year service staff was great and love the care wash Will visit again sooner then later, have a great new year More

Great service all around! Excellent communication and timely responses. They matched the price of nearby tire store, and were friendly and professional. No issues at all. timely responses. They matched the price of nearby tire store, and were friendly and professional. No issues at all. More