Feldman Chevrolet of New Hudson - Service Center

Came in for oil change, had an appt. waited 2 hours for oil change. Also when making appt talked with paint & collision dept. asked for an appt to give me an estimate on a dent repair a waited 2 hours for oil change. Also when making appt talked with paint & collision dept. asked for an appt to give me an estimate on a dent repair at the time of oil change. "Oh you won't need that just come on in". Show up and was told you MUST have an appt for an estimate. Ok guess I will spend my dollars somewhere else. More

First, the serviceman could not find my appointment and said they were short staffed and I would have to leave my car until tomorrow. I could not leave my car and asked, "Why do I have an appointment then said they were short staffed and I would have to leave my car until tomorrow. I could not leave my car and asked, "Why do I have an appointment then. He looked on the schedule and saw that I did have an appointment. My car was finished then in a timely manner. I was handed the keys and told that my car was out in the back lot. I went out and couldn't find my car. So I walked back in when an employee on break helped me locate it. It was way down at the furthest end of the lot. I was not happy, and will never go to that dealership again. More

I generally like Feldman Chevrolet. However, I went in for an oil change (which I had pre-paid for), and the sales rep informed me that I needed a new fuel filter, which I foolishly aut However, I went in for an oil change (which I had pre-paid for), and the sales rep informed me that I needed a new fuel filter, which I foolishly authorized to be replaced without asking for the price. A $30 fuel filter cost me $235.00. This is ALL on me, but paying service something like $175.00 an hour for labor to install a fuel filter which should take a few minutes, is excessive. I paid the piper. It was an expensive lesson learned. **For the record, I had two service representatives. The first gentleman was very pleasant but did not inform me of the price. When I checked out, it was a very nice young lady whom I have nothing but great things to say about her. She saw that I pulled out every dollar I had in my wallet to pay for this goofy filter, and worked some magic and saved me $15 and a ton of embarrassment. More

Wow, what a great experience I had! Austin Ryan, Jeff and Billy were wonderful. I Austin Ryan, Jeff and Billy were wonderful. I More

What a wonderful experience! Greg is a patient sales representative would recommend him to everyone. Greg is a patient sales representative would recommend him to everyone. More

Ordered new vehicle that sat in Flint for almost two months for unknown reason. Was sent to Indiana for repair. Then finally got to dealership but I cannot have it because no one is there to prep it. Be months for unknown reason. Was sent to Indiana for repair. Then finally got to dealership but I cannot have it because no one is there to prep it. Been at the dealership almost a week and I cannot have the keys. Apparently the prep guy quit and no one else can do the job. Of course no one can even explain what prep is. More

service went as hoped. which is better than I had expected. No suprise sales pitch makes me happy. which is better than I had expected. No suprise sales pitch makes me happy. More

My vehicle was there for two days to fix the rear back up, camera and they couldn’t fix it. I had the same thing repaired last August, so it was under warranty. this time they said it was the radio had so up, camera and they couldn’t fix it. I had the same thing repaired last August, so it was under warranty. this time they said it was the radio had something to do with the back camera and it will cost $1000 Was not happy. I’ve never in the past had any problems with their service department, but this time was the exception.. More

He was very nice and attentive! I appreciate the service Joseph! Everything was perfect and timely! I appreciate the service Joseph! Everything was perfect and timely! More

Customer service great Debbie was great to work with very helpful will definitely keep my vehicle serviced here helpful will definitely keep my vehicle serviced here More