Feldman Chevrolet of New Hudson - Service Center

I generally like Feldman Chevrolet. However, I went in for an oil change (which I had pre-paid for), and the sales rep informed me that I needed a new fuel filter, which I foolishly aut However, I went in for an oil change (which I had pre-paid for), and the sales rep informed me that I needed a new fuel filter, which I foolishly authorized to be replaced without asking for the price. A $30 fuel filter cost me $235.00. This is ALL on me, but paying service something like $175.00 an hour for labor to install a fuel filter which should take a few minutes, is excessive. I paid the piper. It was an expensive lesson learned. **For the record, I had two service representatives. The first gentleman was very pleasant but did not inform me of the price. When I checked out, it was a very nice young lady whom I have nothing but great things to say about her. She saw that I pulled out every dollar I had in my wallet to pay for this goofy filter, and worked some magic and saved me $15 and a ton of embarrassment. More

Staff was friendly helpful and had integrity which is rare these days. Had a Great experience rare these days. Had a Great experience More

What a wonderful experience! Greg is a patient sales representative would recommend him to everyone. Greg is a patient sales representative would recommend him to everyone. More

service went as hoped. which is better than I had expected. No suprise sales pitch makes me happy. which is better than I had expected. No suprise sales pitch makes me happy. More

Customer service great Debbie was great to work with very helpful will definitely keep my vehicle serviced here helpful will definitely keep my vehicle serviced here More

He was very nice and attentive! I appreciate the service Joseph! Everything was perfect and timely! I appreciate the service Joseph! Everything was perfect and timely! More

My vehicle was there for two days to fix the rear back up, camera and they couldn’t fix it. I had the same thing repaired last August, so it was under warranty. this time they said it was the radio had so up, camera and they couldn’t fix it. I had the same thing repaired last August, so it was under warranty. this time they said it was the radio had something to do with the back camera and it will cost $1000 Was not happy. I’ve never in the past had any problems with their service department, but this time was the exception.. More

Two hour wait for an oil change! And I had an appointment. Ridiculous. Was told I’m due for 30K maintenance. I asked what that included, I was handed a grid. I ask how much. I And I had an appointment. Ridiculous. Was told I’m due for 30K maintenance. I asked what that included, I was handed a grid. I ask how much. I was told to look on side of grid. Not helpful at all. More

I had a great experience with their service department! ! I was in and out quickly as promised. ! I was in and out quickly as promised. More

I had an appointment for an oil change at 2:00 PM. I arrived on time but didn’t end up leaving the dealership until about 3:45 for what should be 30-45 minute service appointment. Pretty disappointi I arrived on time but didn’t end up leaving the dealership until about 3:45 for what should be 30-45 minute service appointment. Pretty disappointing. More