Feldman Chevrolet of New Hudson - Service Center
New Hudson, MI
3,176 Reviews of Feldman Chevrolet of New Hudson - Service Center
Even though my experience was not the best, only due to the fact the truck was filthy and damaged when it was delivered to me. What made the experience much better was the that the General Manager (Willia the fact the truck was filthy and damaged when it was delivered to me. What made the experience much better was the that the General Manager (William Fohey) got personally engaged and saw to it that the damage on the truck was repaired and the vehicle was cleaned as it should have been originally. William did a great job of keeping me informed every step of the way. Even though the condition of the truck upon delivery was completely avoidable, Williams involvement made the experience much better. More
I left a review at the beginning of may. I received two emails saying someone would reach out but as expected no one cared to address my concerns. I WILL NOT recommend Feldman Chevrolet of N I received two emails saying someone would reach out but as expected no one cared to address my concerns. I WILL NOT recommend Feldman Chevrolet of New Hudson to anyone. You all have a great day! More
Once again, Deborah Springer and the service team at Feldman did an outstanding job. The staff was able to quickly diagnose and repair the issue with my vehicle. I highly recommend Feldman Chevrolet o Feldman did an outstanding job. The staff was able to quickly diagnose and repair the issue with my vehicle. I highly recommend Feldman Chevrolet of New Hudson. More
I dropped my car off for a scheduled service appointment for a warranty repair. After a day and a half they had not even done the diagnostic evaluation. I was told that my car had to sit there for days unti for a warranty repair. After a day and a half they had not even done the diagnostic evaluation. I was told that my car had to sit there for days until someone was free to check it and I would need to rent a car in the meantime. I was in contact with the dealership multiple times the following day and shared that I needed my vehicle and told them what time I would be there. When I arrived, they told me that my car had just been put up on a hoist, so I had to wait for them to take it down. Poor communication all around and really disappointing. I made an appointment at another dealership and my car was checked out at the scheduled appointment time and fixed in less than an hour. More
I got my car less time than I expected the crew were amazing and very professional I would recommend Feldman of new Hudson to all my friends and family thank you for all you do. amazing and very professional I would recommend Feldman of new Hudson to all my friends and family thank you for all you do. More
Gave them a second chance at getting repair business. Big mistake. Final work was good, but communication, timing, and interaction with both my insurance company and me was beyond unprofessional. Feldman Big mistake. Final work was good, but communication, timing, and interaction with both my insurance company and me was beyond unprofessional. Feldman was not an approved repair for facility for my insurance (Farmers) and I would NEVER use them again. Embarrassed to have insisted to have the repair done here. My bad. More
Friendly, caring, patient, knowledgeable employees, quality work. Service department amenities are pleasant and close. I had.contact with Service Adviser, Dispatcher, Driver, Technician and each was a quality work. Service department amenities are pleasant and close. I had.contact with Service Adviser, Dispatcher, Driver, Technician and each was a vey impressive experience. More