Feldman Chevrolet of New Hudson - Service Center

Dealership is wonderful. Pete in repair shop is excellent. He shows great customer service skills and his knowledge is extreme. My problem is with GM. Apparently my shift Pete in repair shop is excellent. He shows great customer service skills and his knowledge is extreme. My problem is with GM. Apparently my shift harness was defective. It kept telling me to "shift to park" to shut my car off. It was in Park. Every article I read on this, says that there should be a recall on this problem. Apparently GM would rather charge their customers $800 rather than fix their problem. Very poor customer service on GMs part! They need to look into this and correct their mistake! More

They tell you when your car will be done and then two hours later you call to see if done and it's NOT.. service is terrible. hours later you call to see if done and it's NOT.. service is terrible. More

Peter in the service department did a super job to get my Blazer scheduled in a timely manner to fix the shift mechanism. Blazer scheduled in a timely manner to fix the shift mechanism. More

The service advisor John was a nice enough guy. However when I made the appointment your call center told me 24 hours. I brought the truck in Tuesday night for a first thing Wednesday appointment. However when I made the appointment your call center told me 24 hours. I brought the truck in Tuesday night for a first thing Wednesday appointment. I told him I needed a thermostat. I get a call Wednesday and Thursday that no one looked at the truck. Then I get a call Friday that they loooed at it and it needs a thermostat. But the tech wants to go home on time so they couldn’t start the work. I needed the vehicle for work on Friday. So it went from 24 hours to 6 days. I got the truck back Monday afternoon More

Very kinds people to provide the service for my car. I was requiring to get the battery replacement for my Bolt EV, and they did very clean job for me. Everything is fine now with longer driving range. I was requiring to get the battery replacement for my Bolt EV, and they did very clean job for me. Everything is fine now with longer driving range. Thank you for your service. More

The service advisor was a nice enough guy. However. When I made the appointment I was told 24 hours. I dropped the truck off I. Tuesday for a wed appointment. No one even looked at the truck However. When I made the appointment I was told 24 hours. I dropped the truck off I. Tuesday for a wed appointment. No one even looked at the truck until Friday. The I was told that the tech wanted to go home on time so he couldn’t start the work. So it went from 34 hours to 6 days. So I wouldn’t recommend this if you have a deadline. More

The service department was ready for me when I arrived for my appointment. Work was done promptly. No problems. for my appointment. Work was done promptly. No problems. More

Did not replace or inspect rear brakes at all when I told the salesman they need looked at I’m sure it was not him and was service they’re one of the worst service centers I have ever dealt with the rear bra the salesman they need looked at I’m sure it was not him and was service they’re one of the worst service centers I have ever dealt with the rear brake I was telling them about is the one that went out after 250 miles absolutely terrible they will say you’re good to go. sales was absolutely amazing and are very helpful but the service center I will never return to this dealership due to them More

Great people to work with, went above and beyond to help me get the vehicle I wanted. Will return when ready to purchase again! me get the vehicle I wanted. Will return when ready to purchase again! More

Don was so easy to work with, and so fast. We came in just to check out a possible new lease (with twin 16 month olds) and left with a new car. I would have never guessed I could have done it We came in just to check out a possible new lease (with twin 16 month olds) and left with a new car. I would have never guessed I could have done it that fast with them in tow. More