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Sales Department
Mark Ficken Ford Lincoln
Charlotte, NC
1,069 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
March 27, 2024
Awesome experience never felt that my time was not valued
from the moment I arrived. I got the chance to work with Ashton Jones or AJ, he was great from selection to sale. Very professional, listened to my
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by Michael Bethea
Employees Worked With
Ashton Jones
March 01, 2024
My car has been in service for 3 1/2 days to fix an
inoperable trunk. $440 just for the diagnostics and no one has gotten back to me. I have called, left text messages but no response. They also did wo
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by Schleckj
Employees Worked With
Christiana Reams
March 01, 2024
This is to update my previous negative review.
The dealership reached out to me to discuss my issues. They have since resolved my issues and I have to commend them on their service.
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by Schleckj
Employees Worked With
Christiana Reams