Ferman BMW - Service Center

Sal was a pleasure to deal with. He expedited the service work. No issues with him. My suggestion is when you wash the cars the windows need to be toweled dried because without the towel dry there service work. No issues with him. My suggestion is when you wash the cars the windows need to be toweled dried because without the towel dry there are many water spots and we need to use glass cleaner to get rid of the spots More

Always courteous and on top of things. I like the coffee - cappuccino machine. Like that they did not try to upsell a lot of other services on my visit as that pretty much turns me against visiting you all - cappuccino machine. Like that they did not try to upsell a lot of other services on my visit as that pretty much turns me against visiting you all for my car’s needs. I put things off for that very reason. I feel respected when they address my service needs and do not try to milk more money out of the visit. Your prices are already too high or I’d have you do more. More

I was able to set up my appointment and got the job done and picked up the same day. and picked up the same day. More

I enjoy talking my cars to Ferman dealership because of the excellent service I receive from start to finish. The staff is well trained, very polite and friendly always willing to go that extra mile to sat the excellent service I receive from start to finish. The staff is well trained, very polite and friendly always willing to go that extra mile to satisfy your needs More

Great service, support, speed and quality of work.. very happy working with the team and scheduling and managing what I need. Will be infinite coming back! happy working with the team and scheduling and managing what I need. Will be infinite coming back! More

Ferman BMW is outstanding. Stevon Budhu took charge of our service issue and handled things to perfection. He even personally returned our X7 to our house and swapped it with the rental loaner. Thank yo our service issue and handled things to perfection. He even personally returned our X7 to our house and swapped it with the rental loaner. Thank you. More

The service at Ferman BMW is always the best. Sal gives great customer service and my car is always finished in a timely manner great customer service and my car is always finished in a timely manner More

Salvatore was great as usual. Ferman BMW gives outstanding customer service and is always there to help. Thanks again. outstanding customer service and is always there to help. Thanks again. More

My service advisor Courtney Devine was absolutely amazing. She always kept me informed and up to speed about the status, conditions and best service maintenance options for my car. She arranged for amazing. She always kept me informed and up to speed about the status, conditions and best service maintenance options for my car. She arranged for me to go into the service bay and talk to the technician working on my car, which was definitely a nice touch. I drive an M and am very particular about my car and the service experience. I am seriously considering ordering an M from Ferman simply based on the excellent vehicle service appointments I have had with Courtney. Thank you Courtney! More