Ferman BMW - Service Center

Excellent customer service, Joshua was perfect and provided excellent customer service. He took great care of the customer. provided excellent customer service. He took great care of the customer. More

Excellent work always. i truly trust this dealership and the staff. Service and vehicle delivery service was exceptional. i truly trust this dealership and the staff. Service and vehicle delivery service was exceptional. More

As always Ferman BMW is the best at what they do, their service department is second to none. Staff is very friendly and knowledgeable. service department is second to none. Staff is very friendly and knowledgeable. More

Service was super slow, everyone there seemed like they were in a bad mood and didn’t want to work were in a bad mood and didn’t want to work More

As always, the dealership staff was prompt and friendly in setting my appointment and replacing my battery. They always provide excellent customer service. in setting my appointment and replacing my battery. They always provide excellent customer service. More

Easy to book appointments. Always explain clearly if any special maintenance is needed. Really know their business. Extremely friendly/people oriented. Always explain clearly if any special maintenance is needed. Really know their business. Extremely friendly/people oriented. More

I was in and out for an oil change, it took one hour , every one was great and friendly 5 stars every one was great and friendly 5 stars More

Have been a customer for over 20 plus years. Have always received exceptional service and was even offered a loaner vehicle. I travel from Valrico (40+ miles) to go to this dealership because Have always received exceptional service and was even offered a loaner vehicle. I travel from Valrico (40+ miles) to go to this dealership because they have always been perfect. Last visit, no loaner vehicle program and a simple oil change took almost 4 hrs. I'm putting down this bad experience to the current economic landscape and labor market. More

Jamie is a great service writer. She's nice and helpful. Informative when asked questions. She's nice and helpful. Informative when asked questions. More

GREAT QUALITY WORK AND SERVICE. ..CUSTOMER SERVICE WAS EXCELLENT....NICE COOL RELAXING WAITING AREA INSIDE.... ..CUSTOMER SERVICE WAS EXCELLENT....NICE COOL RELAXING WAITING AREA INSIDE.... More