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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,020 Reviews

4,020 Reviews of Ferman BMW - Service Center

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July 09, 2018

More great service We needed the car to be looked at today because of something we had a question about. More fast and friendly service is what greeted us at Ferman BMW! More

by KEVINMITCHELLJRTENOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King, Brian Gains, Brandy Kennedy, Douglas Wilder
Jul 09, 2018 -

Ferman BMW responded

Thank you Kevin for your review!

July 09, 2018

Responsive Service Correct problem analysis and timely repair.. Service orientated .Nick is good in his job and knows how to identify with a customer. No.further comme More

by schoenherr.norwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Ferman BMW responded

Thank you for your review!

July 08, 2018

Treated Like Royalty- Great service. Checked in quickly and given a beautiful loaner. The car came back running better than ever. So happy with Ferman that we drive 40 mins More

by RRODRIGUEZ03059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
Jul 09, 2018 -

Ferman BMW responded

Thank you for your review! We look forward to doing business with you again!

July 08, 2018

Friendly and caring service experience! Something was going on with a kind of sputtering, choking of the engine that only happened a couple of times. I just didn’t want to take any chances s More

by phoisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney and Service Mgr, (don’t have his name), Darlene King
Jul 09, 2018 -

Ferman BMW responded

Thank you for your review! We look forward to doing business with you again!

July 08, 2018

Repair Cesar helped all our needs is a great personable service advisor explained everything about our vehicle we would come back again and deal with him More

by gregvanemburgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Ferman BMW responded

Thank you Greg for your review!

July 05, 2018

Above and Beyond!!! There was a chemical explosion that left the interior a MESS!! Jimmy went the extra mile to ensure it was clean!! He made sure that I was kept informe More

by KATHY32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
Jul 05, 2018 -

Ferman BMW responded

Thank you Kathy for your review!

July 03, 2018

Routine maintenance Customer service was great and didn’t have to wait for long to check in and receive loaner car so I could get on with my day. I was also notified rath More

by rciancitto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Ferman BMW responded

Thank you for your review!

July 03, 2018

Great service with no pressure I brought my wife’s Cooper in for a recall and decided to get caught up on needed pm plus a tuneup. I was disappointed after I thought about it while More

by Steve S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
Jul 03, 2018 -

Ferman BMW responded

Thank you Steve for your review!

July 03, 2018

Superb! Scheduled my service appointment online with ease. We were greeted in the drive and Darlene did a super job of taking care of us. Our car was washed a More

by jim.allen.cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
Jul 03, 2018 -

Ferman BMW responded

We look forward to serving you in the future, Jim!

July 03, 2018

Professional and Friendly! General Maintenance and a New Glove Box. From the Friendly Young Men at the Drive Up, To Jim’s Great Attention at the Service Desk. The Loaner was G More

by RGCJDC1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
Jul 03, 2018 -

Ferman BMW responded

Thanks for your review!

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