Ferman BMW - Service Center

Very courteous and professional- it was great to have a video explaining the recommended repairs so we could make an informed decision. video explaining the recommended repairs so we could make an informed decision. More

Horrible service and they scratched my drivers side door. Said it was there but wasn’t and nothing in the pics. Took two hours to check tire tread with an appointment. The service guy was super rude. Said it was there but wasn’t and nothing in the pics. Took two hours to check tire tread with an appointment. The service guy was super rude. More

Was able to get service done in a timely manner. Have all concerns addressed. Thankyou Have all concerns addressed. Thankyou More

Good service, friendly workers, interested in all car functions, great to communicate car issues with owner, pleasant waiting area. functions, great to communicate car issues with owner, pleasant waiting area. More

It was one of the best car dealer experiences I've had. Everyone had everything ready to go, including all the finance paperwork when I arrived, so I was only there for a very short time. Everyone had everything ready to go, including all the finance paperwork when I arrived, so I was only there for a very short time. More

Really good experience all the time. Special thanks to Roy for the most recent service! Special thanks to Roy for the most recent service! More

Took my 2014 BMW and for a recall to have a water pump fixed. After I returned to pick up my car when it was done, the engine light was on so I asked my Furman representative to check it out. His response fixed. After I returned to pick up my car when it was done, the engine light was on so I asked my Furman representative to check it out. His response was that they don’t work on any cars Older than 2015 because they are junk and they have too many maintenance issues. How horrible to say that to me as a BMW owner and send me on my way without any help or resolution. Would never buy a BMW from Furman ever! More

Service rep Cesar makes every visit no hassle, and every item needed to be completed is explained. He is the reason why I return every time my 7 series needs service. Salesman Wolf is the reason why I retur item needed to be completed is explained. He is the reason why I return every time my 7 series needs service. Salesman Wolf is the reason why I return every time I’m ready to purchase a new BMW. More

Very easy to work with. They made buying a car easy. They did all of the work and processing details for an out of state sale. I give them an A+++! They made buying a car easy. They did all of the work and processing details for an out of state sale. I give them an A+++! More

They are really friendly and have awesome customer service here. Highly recommend using them. Thanks. service here. Highly recommend using them. Thanks. More