Ferman BMW - Service Center

BJ was great with communication and very informative, he has great customer service. Thank you! has great customer service. Thank you! More

Friendly, courteous, professional and above all attentive to customer satisfaction. Couldn’t imagine going anywhere else cause they raised the bar pretty high. to customer satisfaction. Couldn’t imagine going anywhere else cause they raised the bar pretty high. More

Roy, my service manager, has always been super responsive and helpful with getting the issues fixed or replaced on my X5. I’ve had a lot of warranty issues that needed addressing, so having a quick response and helpful with getting the issues fixed or replaced on my X5. I’ve had a lot of warranty issues that needed addressing, so having a quick response helped minimize the stress. More

Like servise advisor, Roy was very helpful, Not easy to get loaner car, date of new tire installed was 3 years old. get loaner car, date of new tire installed was 3 years old. More

Roy was absolutely fantastic as he is every time i need service assistance. Couldn’t be happier service assistance. Couldn’t be happier More

Was the biggest bmw dealership I have ever seen very clean and friendly staff had a great experience with my sales representative clean and friendly staff had a great experience with my sales representative More

The staff is very good. Easy to work with. Appointments are fairly easy. Car wash every time. Easy to work with. Appointments are fairly easy. Car wash every time. More

I’m a long time Ferman customer and chose them over a dealer closer to my home dealer closer to my home More

Ferman continues to provide amazing service and great to work with! Always make it quick and easy while I am there. work with! Always make it quick and easy while I am there. More

Cesar is why come here for service. He is proactive, clear communicator and sets proper expectations He is proactive, clear communicator and sets proper expectations More