Ferman BMW - Service Center

Service was completed on time and the car has performed well ever since. They were also very courteous in providing a return ride to the dealership. I will definitely be a return customer. well ever since. They were also very courteous in providing a return ride to the dealership. I will definitely be a return customer. More

I drove 2 hours to buy a car i was looking at, we went on a test drive, and the ac wasnt working. turned out they didnt want to sell that car. but they didnt just let me walk out the door, they gave me a gre a test drive, and the ac wasnt working. turned out they didnt want to sell that car. but they didnt just let me walk out the door, they gave me a great deal on something 2 years newer, with half of the miles of the car i was originally looking at. overall 10/10 experience. salesman (Bill) was extremely friendly, and great to work out a deal with. Thank you Ferman BMW. More

Sal took care of the situation I had by taking pictures and uploading to the third party service and solve setting things up for me with no hitches and uploading to the third party service and solve setting things up for me with no hitches More

Always respectful and friendly service personnel. Nick is an especially kind. Service is completed timely. Nick is an especially kind. Service is completed timely. More

I went to fur man to fix my coolant tank that broke and they fixed that but in the process they never put back any refrigerant. So now in this Florida heat I have no AC, on top of that the hood of my car i they fixed that but in the process they never put back any refrigerant. So now in this Florida heat I have no AC, on top of that the hood of my car is misaligned and won’t close properly. More

The service was quick and smooth. And the advisor was attentive and helpful. Great service And the advisor was attentive and helpful. Great service More

Very professional people. Responsive and attentive without being overly aggressive in how they approach and interacted with us. Responsive and attentive without being overly aggressive in how they approach and interacted with us. More

Not happy with they make you wait so long when you have a set schedule time. Also why do you have to be with one of your so called geniuses after you have the vehicle over a year unless you request help. I s set schedule time. Also why do you have to be with one of your so called geniuses after you have the vehicle over a year unless you request help. I spent 35 years in the car business and never had this way of treating owners. At Audi for 8 years never had to go through what we had to do. Employees are nice but system is terrible More

Experience was good overall. My car needed service. I was in and out in about an hour. Everyone there was very nice. My car needed service. I was in and out in about an hour. Everyone there was very nice. More

Jami and the technician got back to me quickly and I was also sent an amazing video. Great service as always! also sent an amazing video. Great service as always! More