Ferman Buick GMC – Wesley Chapel

Very easy to deal with Our salesman Brandon made the experience very good.. The car we wanted was not available. The dealer gave us an upgraded model at no additional charge Our salesman Brandon made the experience very good.. The car we wanted was not available. The dealer gave us an upgraded model at no additional charge. More

Great Experience!! I went to Ferman with my mind set I was going to get the Nissan Xterra. I had 3 SUV's in mind I wanted to test drive just to make sure I was getting I went to Ferman with my mind set I was going to get the Nissan Xterra. I had 3 SUV's in mind I wanted to test drive just to make sure I was getting the one I wanted. In the past I would go to another dealership and had a horrible experience and ended up in a car I hated. After test driving a Jeep Cherokee, Chevy Equinox and Nissan Xterra, my mind was made up. I got the Chevy Equinox, big surprise. Terry Mahoney was very nice and informative. He showed me all the SUV's and took the time to go over all the bells/ whistles in each. We joked and laughed about which would be best for me. I got the Chevy at the price I wanted! My only complaint is there was no doughnut holes, a girl has to eat. But other than that the whole experience was great. No back and forth prices, just as I wanted. I would recommend Ferman to anyone who needs a new/used car/SUV!! More

First time I enjoyed buying a vehicle. The only person you need to see is Ken Gilliam. He's treats you the way you deserve to be treated and not as if he's doing you a favor by selling you The only person you need to see is Ken Gilliam. He's treats you the way you deserve to be treated and not as if he's doing you a favor by selling you a vehicle. He's been honest, fair, attentive and listens to what you are looking for in a vehicle. Best car buying experience by far, thanks Ken! More

Wonderful My salesman was very, Helpful, considerate and, knowledgeable, the show room was nice and clean, everyone was friendly, there was an excellent selecti My salesman was very, Helpful, considerate and, knowledgeable, the show room was nice and clean, everyone was friendly, there was an excellent selection of vehicle to choose from. More

Car buying experience I researched car prices on the internet and went in to true car.com, made an inquiry and Ron called me that evening. Ron took excellent care of me. I researched car prices on the internet and went in to true car.com, made an inquiry and Ron called me that evening. Ron took excellent care of me. He allowed me to look on my own and answered all of my questions. I was treated great during the negotiation of my car purchase and Ron did a great job going over all of the SUV's features. More

Great deal, great people! We went in during the last week of March, were greeted warmly and assisted without any high pressure. Start to finish, a great experience with all th We went in during the last week of March, were greeted warmly and assisted without any high pressure. Start to finish, a great experience with all the employees in sales and in finance. We purchased a 2015 Buick Encore and we felt we were treated very well. More

fantastic job Excellent experience from beginning to delivery and beyond! Everything was great and the staff was very helpful and knowledgeable. I love my new Sier Excellent experience from beginning to delivery and beyond! Everything was great and the staff was very helpful and knowledgeable. I love my new Sierra 1500 Denali! More

Helpful in finding the correct car for me I bought a 2014 Buick Enclave and I received plenty of assistance and feedback in order to make the correct decision on this Certified used Suv. Thank I bought a 2014 Buick Enclave and I received plenty of assistance and feedback in order to make the correct decision on this Certified used Suv. Thanks to both of the gentlemen I mentioned above. More

Timid Buyer very happy with the entire buying experience, picked me up at the airport, no problems, Otis the Lot Porter, was most willing and happy to assist , wi very happy with the entire buying experience, picked me up at the airport, no problems, Otis the Lot Porter, was most willing and happy to assist , with getting me to the dealership, THANKS TO ALL More

Stellar Service Knew exactly what I wanted when I arrived at the dealership. The atmosphere was clean, warm, and welcoming. Everyone greeted you with a smile. My appo Knew exactly what I wanted when I arrived at the dealership. The atmosphere was clean, warm, and welcoming. Everyone greeted you with a smile. My appointment was with this awesome guy, Tony Parrado. Tony's knowledge and professionalism was top notch. He went above and beyond to make sure I was getting a great deal, and happy with my purchase. I was in awe of his portfolio, and the years of service with Ferman. Steve Stewart who handled my financing, was pleasant to talk with, and has a wonderful personality. Steve made sure I understood all the documents that I had to sign, and was very patient. Tony and Steve is the epitome of great customer service. Not once did either of them try to haggle me. They both made sure I was satisfied at the end of the day. Deborah Brooks More