
Ferman Buick GMC – Wesley Chapel
Lutz, FL

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I have been extremely impressed with the service that I have received since I purchased my Buick Lacross in June 2011. Todd Benschneider was my sales person and asked me if I ever had a problem or concern have received since I purchased my Buick Lacross in June 2011. Todd Benschneider was my sales person and asked me if I ever had a problem or concern to call him and he would personally see that my problem was addressed. In today's world it is very hard to find people that mean what they say and provide outstanding service after the sale. However,from day 1 Todd handled any issues or problems I brought him with complete professionalism and exemplary customer service. Lucky for me and Todd I am pleased to say I rarely have issues with this car, it has been outstanding. Todd wants his customers happy at time of sale and more importantly after the sale. Todd personally goes the distance for his customers to make sure they are extremly satisfied. Ferman Buick dealership from sales to finance to service has been outstanding to deal and I would highly recommend them for your next new car purchase. From sales to service folks, Ferman Buick is where you want to buy your next car. Thank you all for your outstanding customer service. More
I recently purchased a 2011 GMC Sierra from Ferman Buick GMC in Tampa, Florida. I had a wonderful experience due to the fact that the team there was very knowledgeable and at the same time had the patience GMC in Tampa, Florida. I had a wonderful experience due to the fact that the team there was very knowledgeable and at the same time had the patience to listen to my desires regarding the purchase. They were able to locate the vehicle I wanted and negotiated a good price for the truck as well as my trade in. Financing was a hassle free process and resulted in a better rate than I was offered by my Credit Union. The service team installed a 3" lift kit and replaced all four tires prior to me picking up the vehicle. Their work was great and the truck is a real show piece. Overall the most impressive part of the purchasing experience was the honesty and professionalism provided by all of the team members that I interfaced with. More