Ferman Buick GMC – Wesley Chapel - Service Center

Excellent service Very fast service and good customer service. Definitely will go back if needed. Contact was easy and fave updates on the work progress. Alliances they Very fast service and good customer service. Definitely will go back if needed. Contact was easy and fave updates on the work progress. Alliances they have work perfectly More

Everyone was very courteous and efficient. I had no trouble at all from the time I brought the car in to picking it up 2 days later. Everyone was courteous and helpful. The work on the car was I had no trouble at all from the time I brought the car in to picking it up 2 days later. Everyone was courteous and helpful. The work on the car was perfect and done in a short period of time. It was nice to be able to pick up the rental car there and drop it off there too. More

Good service Took our enclave in for its regular service, had our AC checked out. Service was prompt and Steve was great to work with. Have always had good service Took our enclave in for its regular service, had our AC checked out. Service was prompt and Steve was great to work with. Have always had good service More

Service The service was fast and reasonably priced. I will be back for future service on my vehicle. Please continue to send out coupons which makes the prici The service was fast and reasonably priced. I will be back for future service on my vehicle. Please continue to send out coupons which makes the pricing even more affordable. More

Third Visit Typically deal with Troy. He was out. Ty handled my issue. He was very condescending and vague. When I had my service in July it was discovered that a Typically deal with Troy. He was out. Ty handled my issue. He was very condescending and vague. When I had my service in July it was discovered that a replacement part was needed for my infotainment system. Apparently this part was ordered and I was never notified that it had come in. It was sent back. Ty stated to me “I know they sent you a post card cause they always do, did you not call to check on the part. You know it’s your responsibility to do so “ More

Overall happy with service Happy with service. Car looks great. Timeline to fix was accurate. Cost was fair. Better customer service/communication is needed. Was told could get Happy with service. Car looks great. Timeline to fix was accurate. Cost was fair. Better customer service/communication is needed. Was told could get a shuttle home when dropped off car. Was asked To call the day of an hour in advance to set up. Did that. Then told shuttled won’t get called till I arrive. Then waited over 50 min when I was told it would be 30. Finally had to find my own way home. More

Five star Fast and friendly Keep you in the know Daily status up dates Rental cars on property The new building is easy to find and very clean. Fast and friendly Keep you in the know Daily status up dates Rental cars on property The new building is easy to find and very clean. More

Easy and professional I was in an accident. Geico sent me to Ferman Collision. The facility was spotless. The coffee was awesome. I was able to turn in my car get a rental I was in an accident. Geico sent me to Ferman Collision. The facility was spotless. The coffee was awesome. I was able to turn in my car get a rental in about 30 min Max! I returned a few days later and again same precision. My cars repair was finished. One small detail was missed. I brought it to the teams attention and it was corrected in minutes. I was really pleased with my experience. More