Ferman Buick GMC – Wesley Chapel - Service Center

Quick and easy Very efficient and easy from Start to finish. I liked the text communication allowing me to follow the process. The waiting area was clean with a few Very efficient and easy from Start to finish. I liked the text communication allowing me to follow the process. The waiting area was clean with a few snacks More

Not Quite Perfect But Getting There They work pretty hard to please but when I took my car in for service they forgot to do the buff job they had promised. They work pretty hard to please but when I took my car in for service they forgot to do the buff job they had promised. More

Yes sir Expressed my limited time they delivered as agreed very promptly with professionalism great experience went in for service and bought a new Denali g Expressed my limited time they delivered as agreed very promptly with professionalism great experience went in for service and bought a new Denali great price and awesome product More

Service review My advisor troy was excellent . Service was prompt. It was fast and I was out the door almost too fast. My car has 60,000 miles and I had some questio My advisor troy was excellent . Service was prompt. It was fast and I was out the door almost too fast. My car has 60,000 miles and I had some questions and Troy answered them all More

Excellent service all around The service department to the sales staff are amazing. Wouldn’t take my car anywhere else but Ferman to get it serviced.Steve did a excellent job and The service department to the sales staff are amazing. Wouldn’t take my car anywhere else but Ferman to get it serviced.Steve did a excellent job and so did everyone else in service. thanks again guys for all the hard work you do. More

Service on GMC Yukon Denali Honest and straightforward service personnel. Ty goes above and beyond every time I come in. Best dealership around. I live in brandon and have no p Honest and straightforward service personnel. Ty goes above and beyond every time I come in. Best dealership around. I live in brandon and have no problem driving up to lutz for my service. More

Great Experience Joe and Ashley were very professional and Ashley kept in touch with me as the repairs progressed. The deposit took less time than I had anticipated. Joe and Ashley were very professional and Ashley kept in touch with me as the repairs progressed. The deposit took less time than I had anticipated. More

Great stay with friendly staff I came in and was immediately greeted by a friendly young gentleman. He directed me to Troy who made my stay seem less. I recommend Ferman to all my f I came in and was immediately greeted by a friendly young gentleman. He directed me to Troy who made my stay seem less. I recommend Ferman to all my friends. More

Friendly, Professional and courteous I did not choose Ferman Collision, I was sent there by Geico. When I arrived for my scheduled appointment, I was greeted promptly, checked in, and p I did not choose Ferman Collision, I was sent there by Geico. When I arrived for my scheduled appointment, I was greeted promptly, checked in, and provided the rental. Ferman kept me informed daily, and when it was done, it was done right. 5 STARS FOR FERMAN. More

Good Customer Service The level of customer service I received was excellent. The staff was VERY friendly and helpful. My only complaint would be that I scheduled and appoi The level of customer service I received was excellent. The staff was VERY friendly and helpful. My only complaint would be that I scheduled and appointment ahead of time and let them know that I would be waiting during my service, but just an oil change took 2 hours. I was told it would be an hour. Had I known it would take that long, I wold have made arrangements to be picked up instead of waiting at the dealership. More