Ferman Buick GMC – Wesley Chapel - Service Center

"Same day Service" Check engine came on, called Service for a possible same day appointment and they were able to schedule me in. Upon arrival, Ty was quick to get my c Check engine came on, called Service for a possible same day appointment and they were able to schedule me in. Upon arrival, Ty was quick to get my car back to the mechanic and even better it was covered under warranty. Truly appreciate the great customer service from Ty and service work done on my Acadia. Big thank you to the mechanic as well. More

Service was great. Work performed in body shop was good, but not great. Paint work on main surfaces look good, but not on edges. Fit of new parts is not g was great. Work performed in body shop was good, but not great. Paint work on main surfaces look good, but not on edges. Fit of new parts is not great. More

Great I had Great service polite staff easy to make an appointment..quick turn around . I like the coupons I receive in the mail for discounts. I had Great service polite staff easy to make an appointment..quick turn around . I like the coupons I receive in the mail for discounts. More

Phenomenal customer service Took my Enclave their for maintenance and was very pleased for the moment I pulled in. My service manager was Troy, and I will see him every time I c Took my Enclave their for maintenance and was very pleased for the moment I pulled in. My service manager was Troy, and I will see him every time I come back!!! More

Oil change This was my first service visit with Ferman Buick GMC...I could not have a better service with Troy. He was not only helpful but made me feel welcome This was my first service visit with Ferman Buick GMC...I could not have a better service with Troy. He was not only helpful but made me feel welcome and cared for....he made sure I had my oil changed even when booked by working me in on another date that worked perfectly! I am new to the Buick Family but I am happy to know that I do not only love my car but the service I have received. Thank you Troy! More

Quick, efficient service. Friendly none aggressive staff Came in for an oil change and checked out the new Encores. No pressure sales, and very informative staff. Love the free wash and vacuum. Came in for an oil change and checked out the new Encores. No pressure sales, and very informative staff. Love the free wash and vacuum. More

VW body work Hennie and Ashley were great to work with. They kept me up to speed about the status of my car. The car looks great again. Thank you very much. Sorry Hennie and Ashley were great to work with. They kept me up to speed about the status of my car. The car looks great again. Thank you very much. Sorry if I spelled your names wrong. More

Service handlers and mechanic Ty was amazing, he stayed late in order to check my truck and make sure that it was safe to drive as I made a last minute appointment. I wish there we Ty was amazing, he stayed late in order to check my truck and make sure that it was safe to drive as I made a last minute appointment. I wish there were more loaners however so I could have left the truck to let them work on it. Mike the mechanic and ty exceeded my expectations however. Will definitely have my work done here from now own. More

Great job Never liked car dealerships or car services at a dealership but it was the best service I’ve ever gotten. Thanks for the hard work. Never liked car dealerships or car services at a dealership but it was the best service I’ve ever gotten. Thanks for the hard work. More

A bit confused do to some sort of communication breakdown When I watched other customers bring their vehicles in after me and get serviced first, I realized something isn't right. I had an appointment, guess When I watched other customers bring their vehicles in after me and get serviced first, I realized something isn't right. I had an appointment, guess there was a mix up on the service writers end. When I spoke up, they figured it out and took care of my vehicle promptly. More