Ferman Chevrolet - Tampa - Service Center
Tampa, FL
692 Reviews of Ferman Chevrolet - Tampa - Service Center
German review Ferman service is probably the best service center I have ever experienced. They try to address everything you ask and more. I am very happy with this Ferman service is probably the best service center I have ever experienced. They try to address everything you ask and more. I am very happy with this dealer More
Overall service The service was good. Other then me having to call a few time to get in touch with my service tech. Took 2 1/2 days to replace a water pump. The service was good. Other then me having to call a few time to get in touch with my service tech. Took 2 1/2 days to replace a water pump. More
Adaquate service Wait times are far too long. Way too many cars come in for amount of advisors and techs there are. My advisor also tried to inform me my car wasn’t co Wait times are far too long. Way too many cars come in for amount of advisors and techs there are. My advisor also tried to inform me my car wasn’t covered under warranty when it actually was covered by fedelity. It got handled because I pushed him to check the system again. So after me pushing through some ups and downs the work to fix my A/C cost around $600 with me paying only the $100 deductible. But again I sort of had to make my warranty status known. More
Excellent service provided by dedicated professionals The staff at this dealership are mostly professional caring people who have one goal - customer satisfaction and the excel at it. My experience was 10 The staff at this dealership are mostly professional caring people who have one goal - customer satisfaction and the excel at it. My experience was 100% positive. My car had body work done to it and the job done was excellent. More
Simply the truth Very quick very fair will use again. They treat you with respect no matter your type of car or amount of business. I haven’t had anything major dive b Very quick very fair will use again. They treat you with respect no matter your type of car or amount of business. I haven’t had anything major dive but maybe that’s a good thing. More
They Aim to Please Someone backed into my car and I took it to Ferman Collision Center. The service advisor was very thorough in evaluating and estimating the damage. Th Someone backed into my car and I took it to Ferman Collision Center. The service advisor was very thorough in evaluating and estimating the damage. The damage although not significant was repaired in short order and the car looks as good as new The paint job ["racing yellow"] is a perfect match. The work was completed within 72 hours. They even took the time to buff out another spot on the vehicle. The Service Center is not close to my home, but I chose it because I've had work done there before and I've never been disappointed. The service agents and office personnel I dealt with ikept me informed of the progress at each stage of the repair. Every member of the staff is personable and professional. They treated me well and I highly recommend Ferman to anyone seeking collision repair. More
Tahoe Service Honest, timely service; excellent wait area; I did realize I was due a free oil change until advised so by the rep. thanks for the service Honest, timely service; excellent wait area; I did realize I was due a free oil change until advised so by the rep. thanks for the service More
Great Sales and Service. I have done business with them off and on, depending on what brand of vehicle I owned, for several years. Their sales and service departments are top I have done business with them off and on, depending on what brand of vehicle I owned, for several years. Their sales and service departments are top quality. The customer waiting area is very well appointed and customer friendly. The only improvement I would suggest is the Sales department could have a little more privacy. It would add greatly to the perceived quality of the dealership.. Thus giving the customer the impression he is important enough to discuss his business in private. Similar to higher end vehicle dealerships. More
Was decent Customer service is always good. I just hate I had to spend out $ & I didn't know my warranty had just expired but overall the service is very good Customer service is always good. I just hate I had to spend out $ & I didn't know my warranty had just expired but overall the service is very good More
Very caring and knowledgeable and patient This was my third experience in 12 months with this company and they are 2nd to none when it comes to customer service. I would recommend them even a This was my third experience in 12 months with this company and they are 2nd to none when it comes to customer service. I would recommend them even at I did not have an accident with a vehicle because they know what they are doing and they really do care about their customer More