Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

simple issue Went there 3 times and the simple issue not fixed.the first time they said the fixed it .it was not fixed .the second time they said we need to order Went there 3 times and the simple issue not fixed.the first time they said the fixed it .it was not fixed .the second time they said we need to order a part ..the third time they order the wrong part.the fourth time their is no fourth time I am going somewhere else More

Service Repair This service center went above and beyond my expectations in repairing my auto. Jason Logue is the utmost professional who takes his time to explain y This service center went above and beyond my expectations in repairing my auto. Jason Logue is the utmost professional who takes his time to explain your problems. Fast in and out with professional service. Thanks again. More

Warranty replacement for my side door. I called the service number for my van and had a service appointment for the same day. My van was repaired in hours and I was shuttled to and from th I called the service number for my van and had a service appointment for the same day. My van was repaired in hours and I was shuttled to and from the dealership. I was very pleased with the results and the whole experience. More

Fantastic service! Came in for an oil change and rotate. Scheduling was easy. The price was good. They even fixed a small warranty issue on the truck that I didn't think Came in for an oil change and rotate. Scheduling was easy. The price was good. They even fixed a small warranty issue on the truck that I didn't think would be enough time for. Everything was done quickly and the communication from Becky was perfect. Great customer service! More

Fantastic Experience! I had two recalls to be fixed on my car. The repairs that were supposed to take 4 hours only took 2. The staff was fantastic (especially Jamie). Th I had two recalls to be fixed on my car. The repairs that were supposed to take 4 hours only took 2. The staff was fantastic (especially Jamie). The waiting area is also wonderful with donuts, coffee, soda, and a game system for my son to play with. We will definitely be back for any repairs or maintenance needed. More

Customer Service = A+ I came in for an oil change and the staff was friendly and courteous from start to finish and all those that walked by as I stood around outside looki I came in for an oil change and the staff was friendly and courteous from start to finish and all those that walked by as I stood around outside looking impatient and bored, still greeted me with a smile and a hello. Apparently, I had an open recall on my vehicle that needed to be addressed and my impatience was for not! Lol I had a great experience and would recommend Ferman CDJR to anyone. More

Always a pleasure It's a pleasurable experience whenever I go to this dealership for routine maintenance or any issues that I am having with my 2013 Jeep Wrangler Unlim It's a pleasurable experience whenever I go to this dealership for routine maintenance or any issues that I am having with my 2013 Jeep Wrangler Unlimited. The professionalism from the service department from listening to my concerns as soon as I walk in, to the actual service that is being performed by the technicians, is always of excellent quality. More

Service went as expected Working with Jamie was excellent. He kept me informed of what was needed as for price it does not matter where I have it done I always feel it is to Working with Jamie was excellent. He kept me informed of what was needed as for price it does not matter where I have it done I always feel it is too much More

Service Great people so very helpful always greet me with a smile and have my vehicle ready to go quickly and have done a wonderful job Great people so very helpful always greet me with a smile and have my vehicle ready to go quickly and have done a wonderful job More

Fast and on time Jamie got me in on time and out quickly for an oil change. I was on a tight schedule that day so it was much appreciated. I will be back. Jamie got me in on time and out quickly for an oil change. I was on a tight schedule that day so it was much appreciated. I will be back. More