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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,183 Reviews

1,183 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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March 22, 2022

Service staff at Ferman is always personable and proficient. Matt and Sharon always try to help ensure my questions get answered, and having a loaner car made the experience even better! More

by marsha2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 23, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 21, 2022

Great customer service and very detail oriented and easy to use and friendly one on one service More

by Waynesbabst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coleton Reece, Matt Ketchum
Mar 22, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 18, 2022

Easy to schedule service on line on my vehicle. Dealership friendly and clean, and my car was completed in a reasonable of time. More

by Masejd10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Mar 21, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 18, 2022

We were looked after incredibly well . ...... and very quickly. They are very knowledgeable and friendly. Sharon and Matt are a great pleasure to deal with. As Arnold said ... we will be ba More

by D & O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 21, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 17, 2022

Thought I needed a new bulb. I didn’t. They could have put in a new one and charge me. They didn’t. Enough said. More

by RLAIRDCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 17, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 16, 2022

Always helpful, Matt and Sharon have always been very helpful, kind and concerned about getting it right. Service has always been great and a pleasure to work with the team at Ferman Volvo. More

by Tom C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 17, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 10, 2022

My visit was for my vehicles 30k Oil change service and as always, it was perfect. Great Job. Thanks. More

by jerrymarylyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 11, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 06, 2022

We took our Volvo in because of a noise that was out of the ordinary and they kept listening for the noise. They gave us a loner and finally found the tensioner for the timing belt was going bad, we had bo More

by Phyllis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Mar 08, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 04, 2022

From scheduling to the completion, the staff, was exceptional. Car came back cleaned, vacuumed … ready to go! More

by heliman921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael k
Mar 08, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 03, 2022

I love the professional and quick service at ferman volvo. I will be a customer for life More

by lunchtime2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Mar 04, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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