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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,577 Reviews

1,577 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

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January 26, 2024

Everyone was very Helpful and respectful. It was picked up and delivered with no issues, it was a pleasure More

by DOM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 23, 2024

Excellent follow up and does what he says he will do. Not inexpensive, but what do you want with Ferrari! More

by PETERMTHOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 22, 2024

Great experience. Justin is extremely knowledgeable and goes the extra mile to make sure that your car is repaired or serviced quickly. More

by Carlos Sardina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Greenway
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January 20, 2024

Everything went great! Car picked up and delivered without a hitch and service performed. Car came back washed and vacuumed. More

by STEVEN_KORNSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yoojin Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Maya, Jorge Gutierrez, Jonathan Garcia, Justin Greenway
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January 16, 2024

Extremely professional. Louis kept me abreast with my service needs. I highly recommend their service department More

by JMBOCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 16, 2024

Luis is exceptional. His customer service phenomenal and he strives to make the service experience as pleasant as possible. More

by AMY57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 14, 2024

All four of my rims are damaged after being serviced by your department. The damage is obvious, yet there was no mention of it when delivering my car to me. It would have been a very easy discussion to hav More

by npatel5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know who specifically worked on my car
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Jan 15, 2024 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused. We take your feedback seriously and would like to address this immediately. Can we please contact you to resolve this issue?

January 13, 2024

Great place great service. Always wouldn’t recommend in future. Nice place too. Great coffe bar More

by WAYNE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 12, 2024

Hi. He did well with the window replacement and the brake issue but was disappointed in Ferrari not covering battery on few month old car!!!! More

by mpetillo0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Hi, mpetillo0; thank you for your feedback. We're glad to hear that the window replacement and brake issue were handled well. We understand your disappointment regarding the battery, and we apologize for the inconvenience. Please contact us directly so we can further assist you. Thank you.

January 10, 2024

Our experience with this service center has been less than perfect. We dropped off our Levante for it's second Annual service (20K) and picked it up on January 8, 2024. As I type this response the car i More

by VIR32
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danilo Mejia, Jorge Gutierrez
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Jan 10, 2024 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Hi there, We sincerely apologize for your recent experience at our service center. Please contact our Service Manager, Bradd Troedel, at 754.732.2378 or btroedel@ferrarifl.com so we can learn more about your experience. We are committed to addressing your concerns and working with you to resolve this matter to your satisfaction. Thank you for your feedback, and we look forward to the opportunity to improve your experience with us. Best regards, Management

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