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Ferrari of Long Island

Plainview, NY

4.4
75 Reviews

65 S Service Rd

Plainview, NY

11803

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Showing 75 reviews

August 12, 2021

The superstars with these Italian cars! God bless them all. I own a Ferrari and a maserati. More

by troy35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin king, Kyle Goding, Dani Navarino, Christopher Conigliaro
July 29, 2021

Brought car in for service the day I called. Identified problem with Bluetooth quickly, fixed it within a day and provided a loaner at no cost. More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luciano LoPresti, Gregory Beaumont
April 06, 2021

An excellent dealer. Has helped with last minute issues on the spot as well as always delivered what was promised. I recommend then 100 percent More

by tab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vladimir Sidorenko, Gregory Beaumont
March 31, 2021

The entire team was great. So far a great experience. They arranged shipping of my car door to door and did exactly what they said they would. Highly recommend this dealership. My standards are high More

by Jerry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle was my sales guy. Terrific no B S. , Dani Navarino
March 30, 2021

No loaner car. Not ok with me. Buy these cars specifically for special treatment and that is and should be standard treatment. They give loaner cars to Honda owners. More

by ATM13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gregory Beaumont
March 09, 2021

They are so gentle and very professional people and service just great mostly my service advisor thanks again for everythingAnd next time definitely I’m gonna go there again thank you guys so much More

by Armmaks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Beaumont
February 24, 2021

Everyone that I came in contact with whether by phone calls, texts, emails or in person displayed courtesy and professionalism. It was a rewarding experience in the purchase process of my new Maserati wi More

by fdlt91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn, Peter , Dani Navarino, Graig Choute
January 21, 2021

The service was excellent. We had no issues with the contract or delivery. Everything promised was delivered. Our sales person was honest and not pushy at all. The manager, Vlad, was very helpful in ex More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vladimir Sidorenko (manager), Alex Gilkis (new salesman), Dani Navarino, Graig Choute
November 18, 2020

If you do not want to have a bad experience, do not go to this repair service, much less let yourself be attended by Salvatore "Cris" omg he just wants to take advantage of your insurance guarantee policy an More

by Opostora100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Calvin Brown, Paul Baltazar, Kyle Goding, Gianni Mercuri, Christopher Conigliaro
Dec 28, 2020 -

Ferrari of Long Island responded

Opostora100, thank you for taking the time to give us your feedback. We’re very sorry to hear you were less than satisfied with our service department. Our main priority at Maserati of Long Island, is to provide every customer with excellent customer service, and we again apologize you did not experience this and would like to make things right. If you’re open to discussing your experience further, please reach out to our Service Manager, Bryan, directly at 516-676-4565 / bkenefick@ferrarili.com, at your earliest convenience. We look forward to resolving your concerns with our dealership. Sincerely, The Maserati of Long Island Team

September 01, 2020

Don’t even bother bringing your vehicle here. I brought a 1 year old Maserati Levante here (purchased at this dealer) to have the service light turned off after I did an oil change on my own, and was informe More

by danlern2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gregory Beaumont
Jan 22, 2021 -

Ferrari of Long Island responded

We sincerely apologize for your negative experience with our Service Department. Our main priority at Maserati of Long Island is to provide every customer with excellent customer service, and we again apologize you did not experience this. Sincerely, the Maserati of Long Island Team.

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