Fertitta Chevrolet
Houston, TX
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1,050 Reviews of Fertitta Chevrolet
Marcus was a very good salesman! He works hard to fit the customers needs and try's hard to get them the best deal! I will be referring customers to Norman frede because of Marcus and pastor. We purchased a customers needs and try's hard to get them the best deal! I will be referring customers to Norman frede because of Marcus and pastor. We purchased a new Chevrolet silvarado and a corvette in 2 days & we are loving our new vehicles More
Only been to dealership 3 times for service since I bought my truck there. This was their 3rd strike. Strike I: Left my name and number for bad side molding (falling off) on brand new truck right bought my truck there. This was their 3rd strike. Strike I: Left my name and number for bad side molding (falling off) on brand new truck right after new employee orientation. Was told they would call me but 3 weeks later nobody ever called me to schedule, so I called them. They said they lost my number. Strike II: Took in for 1st oil change and scheduled far in advance, even told them the part that I needed. Took it in at 7:30am picked up at 6:00pm and the warranty work did not get done, part never ordered. Picked up when it came in and put it on myself. Strike III: Took truck in for service yesterday from 7:50am - 5:00pm for regular maintenance and warranty work. Had my truck all day long and only serviced customer pay work ONLY and not warranty work again. Had an alignment and the bow tie on my steering wheel is more crooked now than when I took it in. Really? They don't care about customer's time, concerns or the VIP sticker on my windshield as they tried to have me pay full price for reduced oil change. They didn't even bother to look or ask. Meeting with manager today since he left early yesterday, not expecting much. Dont know what this says to you, but it's obvious to me that they just don't give a crap. More
perfection! Honesty, and competence, thats what I was perfection! Honesty, and competence, thats what I was looking for when I found Norman Frede. I'll never take my chevy anywhere else! There is no ne perfection! Honesty, and competence, thats what I was looking for when I found Norman Frede. I'll never take my chevy anywhere else! There is no need to look anywhere else! More
Great sales team. My husband and I came to test out the new Malibu Eco. Our salesman Moses, answered all the questions we had with knowledge and passion. The sales manager Will was also very pleasant to wo new Malibu Eco. Our salesman Moses, answered all the questions we had with knowledge and passion. The sales manager Will was also very pleasant to work with. Everyone at this dealership (staff and customers) were very nice. We will return to sign our papers tomorrow. We look forward to servicing our vehicle here as well and will return in a few years when our teenager is ready for a vehicle. Overall, it was a very pleasant experience. Thanks Norman Frede team. More
Norman Frede is the ONLY place I will take my Chevy. The Norman Frede is the ONLY place I will take my Chevy. The service department is trustworthy, fair and fast! what more can you ask for? Thanks Norman Norman Frede is the ONLY place I will take my Chevy. The service department is trustworthy, fair and fast! what more can you ask for? Thanks Norman Frede! You ROCK!! More
JB went the extra mile in helping me purchase my new Chevrolet. I would recommend JB and Frede Chevrolet to all my family and friends. Thx Dan Z. Chevrolet. I would recommend JB and Frede Chevrolet to all my family and friends. Thx Dan Z. More
Great experience with this dealership x2! We purchased a truck to pull a travel trailer we were planning to buy. However, we really didn't do our homework prior to purchasing the truck. After viewing nume truck to pull a travel trailer we were planning to buy. However, we really didn't do our homework prior to purchasing the truck. After viewing numerous trailers, we (wife and I )realized we would be limited to smaller trailers(due to towing capacity). Unhappy with a small trailer, we decided to trade-in our "new truck" for a "newer" truck with more towing capacity(Silverado). JB and Norman Frede worked with us and gave us a great deal again. We just purchased a brand new travel trailer. I can honestly say we are both now happy campers and we look forward to a long association with Norman Frede Chevrolet. More
Everything that they did to put me in my dream car was superb! They were willing to go out and find it for me in a very short time frame. John was an extremely helpful and friendly guy, SUPER personable! superb! They were willing to go out and find it for me in a very short time frame. John was an extremely helpful and friendly guy, SUPER personable! I would definitely recommend them to a friend, and I will be taking my car there for future maintenance needs. Great people and a great dealership! More
Was the greatest car buying experience I've ever had. I was amazed because I've had some really bad experiences at other dealers in the past. I would highly recommend this dealer, and I do, to everyone, an was amazed because I've had some really bad experiences at other dealers in the past. I would highly recommend this dealer, and I do, to everyone, and the great staff there. Everyone has always been so nice and helpful. They go out of their way to give the best service possible. My salesman, JB, was the best I've ever dealt with. He's honest, upfront, and has been diligent to follow up with me on a regular basis to make sure everything is going fine with my new car and the service I've received. I just can't say enough good things about Norman Frede dealership and the staff. More
Jose was a great salesman, and took care of all my concerns. They are replacing the catalytic converters for us. and they detailed it as well. Thanks for all your help. I would come back again and aga concerns. They are replacing the catalytic converters for us. and they detailed it as well. Thanks for all your help. I would come back again and again! More




