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Fields BMW Lakeland

Lakeland, FL

4.8
596 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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596 Reviews of Fields BMW Lakeland

May 01, 2025

I have always had excellent treatment when dealing with Field BMW In Lakeland. My experience with Rick Cutts and Mike Wagner was no different. Every aspect of my purchase was done in a friendly and profess More

by gcasini.1011
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Wagner, Rick Cutts, Rebekah Propst
May 01, 2025 -

Fields BMW Lakeland responded

Thank you for your continued trust in Fields BMW Lakeland since 2007! We're delighted to hear that Rick Cutts and Mike Wagner provided a friendly and professional experience. We appreciate your kind words about our team, and we look forward to serving you again in the future!

April 25, 2025

My appointment was on time, everything was explained to me, it was done in a timely manner. I had no problems or issues. It was very professional. More

by Dogs
Recommend Dealer
Yes
Employees Worked With
Nathan Briceland
Apr 25, 2025 -

Fields BMW Lakeland responded

Thank you for sharing your experience with us at Fields BMW Lakeland! We're delighted to hear that everything went smoothly and professionally during your visit. We appreciate the feedback and look forward to serving you again in the future!

April 19, 2025

Bryan Taylor was my salesperson. Professional from the start. Very helpful and made the buying process a simple and enjoyable one. More

by gabruiz72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Taylor
Apr 21, 2025 -

Fields BMW Lakeland responded

Thank you for the wonderful feedback! We're delighted to hear that Bryan made your experience at Fields BMW Lakeland smooth and enjoyable. Enjoy your new ride!

April 18, 2025

Very courteous, efficient, accessible and communicative. Many thanks for the service. I will refer you all to others. More

by staigehoffman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery Benson, Albert Darby, Keith Dicesare, Bobbi Ausmus, Janet Hopkins
Apr 18, 2025 -

Fields BMW Lakeland responded

Thank you for the kind words! We're delighted to hear that our team at Fields BMW Lakeland provided such a positive experience. We appreciate your referrals and look forward to serving you again in the future!

April 05, 2025

Service and service advisor were good …. Got my car in and performed service promptly. Quite happy More

by lisamlee0609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Dicesare
Apr 07, 2025 -

Fields BMW Lakeland responded

Lisa, thank you for leaving Fields BMW Lakeland your positive feedback!

April 02, 2025

BMW service team was great! They got my car in and diagnosed it quickly as requested . More

by jacobsanchez95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Dicesare
Apr 02, 2025 -

Fields BMW Lakeland responded

We are so happy that our Fields BMW Lakeland team earned your 5 stars. Thanks, Jacob!

March 17, 2025

Sales was great- great price on the 230I. Sadly, that was almost 4 months ago - still no registration or title paperwork for the vehicle. First there was an issue with the MSO, then an issu More

by still waiting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mic Romero, Curtis Pease, Nick Rodriguez
Mar 18, 2025 -

Fields BMW Lakeland responded

It's disappointing to hear about the ongoing issues with your registration and title paperwork. We strive for a smooth process, so it's concerning that this has been such an ordeal. Please reach out directly so I can address these problems more effectively and ensure you're back on the road as soon as possible. Thank you, Curtis Pease - General Manager - 863-816-1234 x1327

Apr 09, 2025 -

still waiting responded

Upon further discussion, Fields BMW was able to satisfactorily resolve the issue. Many thanks to Curtis Pease and satff!

Apr 09, 2025 -

Fields BMW Lakeland responded

It was our pleasure to assist you and effectively resolve the issue! Thank you for sharing your appreciation for Curtis and the team. Safe travels!

March 07, 2025

Joseph Roth helped make my recent X7 purchase seamless! He was very knowledgeable about the vehicle and answered all questions. He was also quick to respond to any correspondence during the buying proces More

by cchafens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wagner, Joe Roth
Mar 07, 2025 -

Fields BMW Lakeland responded

We're delighted to hear that Joseph made your X7 purchase a seamless experience at Fields BMW Lakeland! Our team is committed to providing knowledgeable and responsive service, so it's great to know we hit the mark. Enjoy every mile in your new vehicle!

March 06, 2025

Searching, finding and buying my new car was great at Lakeland FieldsBMW. My sales person was Joseph Ross and he was great. Didn’t wasted any of my time. The whole process was quick and easy. I would hig More

by Jvelez1184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Roth
Mar 07, 2025 -

Fields BMW Lakeland responded

Thank you for recommending Fields BMW Lakeland! We're delighted to hear that Joseph made your car-buying experience quick and easy. Enjoy your new ride, and we hope to see you in the future!

February 28, 2025

30 minutes after leaving lot, problem with brakes, called the salesperson, wants me to pay for repair...STAY AWAY FROM THIS DEALERSHIP...FALSE CLAIMS ABOUT WHAT THEY SEL. More

by fantoniodiez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Noath
Feb 28, 2025 -

Fields BMW Lakeland responded

I'm sorry to hear about the brake issue you experienced. This is not how we want our customers to feel after a purchase, and I apologize for any inconvenience caused. Please reach out so we can address this matter directly with you. Thank you, Curtis Pease - General Manager - 863-816-1234 x1327

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