Fields BMW Lakeland

Steve at Fields BMW Lakeland was honest, helpful, and made everything easy—definitely a 10/10! made everything easy—definitely a 10/10! More

As usual excellent service from Albert been using the dealership for more than 5 to 6 years and it’s been a great experience. dealership for more than 5 to 6 years and it’s been a great experience. More

I have always had excellent treatment when dealing with Field BMW In Lakeland. My experience with Rick Cutts and Mike Wagner was no different. Every aspect of my purchase was done in a friendly and profess Field BMW In Lakeland. My experience with Rick Cutts and Mike Wagner was no different. Every aspect of my purchase was done in a friendly and professional manner from beginning to end. My wife and I have worked with this dealership since 2007. The staff there only seems to get better. More

My appointment was on time, everything was explained to me, it was done in a timely manner. I had no problems or issues. It was very professional. me, it was done in a timely manner. I had no problems or issues. It was very professional. More

Bryan Taylor was my salesperson. Professional from the start. Very helpful and made the buying process a simple and enjoyable one. Professional from the start. Very helpful and made the buying process a simple and enjoyable one. More

Very courteous, efficient, accessible and communicative. Many thanks for the service. I will refer you all to others. Many thanks for the service. I will refer you all to others. More

Service and service advisor were good …. Got my car in and performed service promptly. Quite happy Got my car in and performed service promptly. Quite happy More

BMW service team was great! They got my car in and diagnosed it quickly as requested . They got my car in and diagnosed it quickly as requested . More

Sales was great- great price on the 230I. Sadly, that was almost 4 months ago - still no registration or title paperwork for the vehicle. First there was an issue with the MSO, then an issu Sadly, that was almost 4 months ago - still no registration or title paperwork for the vehicle. First there was an issue with the MSO, then an issue recording the VIN, then an issue with the out of state title company, then an issue with the check amount from the dealership to the tag office. The car is just sitting in my garage because it can't legally be driven (3rd expired temp tag). Don't expect the dealership to take any initiative to resolve mistakes or keep you updated on processes- you will need to call them and track the information down yourself. Overall very disappointed and disgusted with the process. BMW corporate doesn't seem to care either - they just want to record a sold vehicle and have little concern for customer experience or concerns. If you're from out of state, save yourself the time and effort - go elsewhere where you'll actually be a valued customer. More