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Fields BMW South Orlando

Orlando, FL

4.4
528 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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528 Reviews of Fields BMW South Orlando

June 28, 2025

🚫 Extremely Disappointed with Sales and Service Experience I purchased a 2022 BMW 740 with under 11,500 miles less than 3 months ago. Since owning it, I’ve driven fewer than 600 miles — yet duri More

by CHRISTIANCASCO
Recommend Dealer
No
Employees Worked With
Michelle,, Mikhail "Mike" Bouzko, John Pelinski
Jul 01, 2025 -

Fields BMW South Orlando responded

Ruben, I'm sorry to hear about your disappointing experience. We strive for integrity and quality in our services, so it's concerning that you've encountered these issues so soon after purchasing your vehicle. Please reach out at your earliest convenience so we can discuss this further and work towards a resolution together. Thank you, Luis Rios - General Manager - (407) 956-6300

June 25, 2025

Mike is great! I just hate that the dealership extorts reviews at the expense of their staff More

by Kinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikhail "Mike" Bouzko
Jun 26, 2025 -

Fields BMW South Orlando responded

Thanks for reviewing Fields BMW South Orlando and recognizing Mike for his excellence! We appreciate you taking the time to share this feedback with us.

June 09, 2025

Timely, Eric service advisor and technician were excellent .. well informed ... no complaints on this visit More

by mim3229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric service advisor
Jun 10, 2025 -

Fields BMW South Orlando responded

We're delighted to hear that Eric and our technician provided excellent service during your visit to Fields BMW South Orlando. Thank you for sharing your positive experience with us!

May 24, 2025

Dealership was good. We had a trouble after regular service. On the way home we saw‘ ‘engine overheated’ on dash board. We called service department . She said either ca More

by cjmah5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enid Acosta
Jul 01, 2025 -

Fields BMW South Orlando responded

Thank you for sharing your experience with us. We're glad to hear that our Fields BMW South Orlando team was courteous and able to resolve the issue quickly, but we understand your concern about driving under those conditions. If you have any lingering worries or need further assistance, please don't hesitate to reach out directly so we can ensure everything is in perfect order!

May 23, 2025

Josephine gave great service, was very pleasant. She is a great employee for Field’s More

by Hugh Thompson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josephine
May 23, 2025 -

Fields BMW South Orlando responded

Hugh, thank you for being such a great customer of Fields BMW South Orlando! Josephine will be grateful for the kind words.

May 06, 2025

Great dealership with an excellent service center - honest estimates, reasonable pricing, and quality work. My service advisor Mike is the man! More

by N8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike (service advisor)
May 06, 2025 -

Fields BMW South Orlando responded

We're delighted to hear that Mike and the team at Fields BMW South Orlando provided you with excellent service! Thank you for highlighting our honest estimates, reasonable pricing, and quality work. We appreciate your support!

May 02, 2025

The maintenance department goes above and beyond to accommodate their customers. I did not schedule a car, but was able to get one as a service was going to take longer than expected. More

by Lelandbrwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Fernandez, Mikhail "Mike" Bouzko, Robert Kimbrough, Kerry Smith, Joe Martinez, John Pelinski, Luis Rios
May 02, 2025 -

Fields BMW South Orlando responded

We're delighted to hear that our maintenance department at Fields BMW South Orlando exceeded your expectations and accommodated you with a loaner car. Thank you for sharing your experience, and we look forward to assisting you again in the future!

May 01, 2025

Although their labor rates are astronomical the Tech who repaired my car was good. Two year warranty on work performed. More

by Rennwagen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ramos service advisor
May 02, 2025 -

Fields BMW South Orlando responded

Thank you for sharing your experience with us at Fields BMW South Orlando. We're glad to hear that our technician provided quality service and appreciate your feedback on the warranty offered. Safe driving!

April 16, 2025

Nancy is a great representative of the. BMW brand. Very professional and responsive to customer needs. Well done! Scott More

by swh2161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Hernandez
Apr 16, 2025 -

Fields BMW South Orlando responded

We're delighted to hear that Nancy provided such professional and responsive service at Fields BMW South Orlando. Thank you for recognizing her efforts, and we appreciate your support!

April 10, 2025

My rep. Mr Angel Mercado was courteous and professional. He listened to my concerns and was able to solve all my concerns. I would recommend Mr Mercado to a More

by mohandsingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Martinez
Apr 10, 2025 -

Fields BMW South Orlando responded

Mohand, we're delighted to hear that Angel provided you with such attentive service at Fields BMW South Orlando. Thank you for recommending him and sharing your positive experience!

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