Fields Cadillac Jacksonville

Slow and do not respond to messages. I waited 3 1/2 hours for service. I had an appointment. I was having warranty work done so they were obviously not making money. I have since called I waited 3 1/2 hours for service. I had an appointment. I was having warranty work done so they were obviously not making money. I have since called the service manager, Jim Logston, twice per his request, left two messages he has yet to return my call. I would certainly not recommend them for service unless you have plenty of time. More

Bcuz I had an appointment scheduled on Monday and I had the car towed there .. n it's the very next Monday and they have yet to call me and tell me anything at all!!! Their service sucks!!!!!!!!! the car towed there .. n it's the very next Monday and they have yet to call me and tell me anything at all!!! Their service sucks!!!!!!!!! More

They prompt on everything, explained everything before doing service, very polite and the place was clean doing service, very polite and the place was clean More

Even through the chip shortage, working through the procurement of a new car was painless. It took a lot of months, through a COVID plant shutdown, but we finally got the delivery. procurement of a new car was painless. It took a lot of months, through a COVID plant shutdown, but we finally got the delivery. More

Fields Cadillac has a great variety of vehicles to choose from, the service is impressive and the sales people are knowledgeable and able to deliver great closings. Special thanks to Travis eho has made our from, the service is impressive and the sales people are knowledgeable and able to deliver great closings. Special thanks to Travis eho has made our experience so stress free and happy, that we came back to him and purchased another vehicle from this location. Good Customer Service is still a big deal today, and Travis is a great example of excellence in the time of uncertainty. Thank you to Fields Cadillac and your team! More

This is my 3rd Auto i bought from fields cad. I had a great salesperson. Lenisha I had a great salesperson. Lenisha More

I had my car serviced today and Doug was my Service Advisor. Doug and his team did and excellent job! Fields Cadillac always give me A1 customer service in whatever they do!! Advisor. Doug and his team did and excellent job! Fields Cadillac always give me A1 customer service in whatever they do!! More

Mr eric smith was very helpful when i really needef a car of my choice of my choice More

They were awesome they made us feel like family and they gave my wife and I there all in all gave my wife and I there all in all More

Professional, courteous, efficient. We always do business with a Fields dealership. We trust John who is head of service and always rely on Melvin Smith to help us buy the best car to meet our needs. with a Fields dealership. We trust John who is head of service and always rely on Melvin Smith to help us buy the best car to meet our needs. More