Fiesta Hyundai

The person who greeted me in the service department had zero customer service skills unacceptable for a dealership. On top of that there was only on mechanic available. My vehicle sat there for 2 weeks wit zero customer service skills unacceptable for a dealership. On top of that there was only on mechanic available. My vehicle sat there for 2 weeks without being serviced/diagnostic check. I retrieved my car back and called the dealership where I purchased and made an appointment for the next day. Now the are taking a look at it. No waiting for weeks leaving me on my cheverlegs! Most upsetting time at the dealership was the customer service I didn’t receive. More

I received excellent service from the time I dropped off my car and the time I picked it up. my car and the time I picked it up. More

I purchased and had programmed a new Fob-key unit for my 2023 Elantra on 11/18. I received the programmed Fob without the key, invoice #41406. The key is part of the Fob unit and was paid for. I want my 2023 Elantra on 11/18. I received the programmed Fob without the key, invoice #41406. The key is part of the Fob unit and was paid for. I want my key back. I can't even put the Fob on a keychain without that part of the complete unit. I also want to know why I was told on 11/18 that I hadn't paid for a key to be carved/enabled for the car. I had never been told before that this service was available and/or required as an additional cost. Regardless, I paid for the Fob/key complete unit and should have received it all. If I need to pay additionally to make the key work, when it is returned, let me know asap. I EXPECT to hear from you. More

Awesome service department. Extremely friendly and professional. Ovi, Eric and the others in the service department are really awesome. They know exactly what they are doing and Extremely friendly and professional. Ovi, Eric and the others in the service department are really awesome. They know exactly what they are doing and always explain what needs to be done now and in the near future. More

The guys in the Fiesta Hyundai Service Department are the best. Friendly and efficient. Always a pleasure doing business with them. best. Friendly and efficient. Always a pleasure doing business with them. More

Job done in a timely manner. It was fun working with the Eric, the service represented. .We put our heads, arms and eyes together to complete work. Happy and satisfied. It was fun working with the Eric, the service represented. .We put our heads, arms and eyes together to complete work. Happy and satisfied. More

Impossible to get a service appointment. Left VM, left message with receptionist, left message on web portal - NO REPLY - Ended up having to go to dealer in person to get routine service s Left VM, left message with receptionist, left message on web portal - NO REPLY - Ended up having to go to dealer in person to get routine service scheduled More

Kudos to Ovy and the service department technicians. They do their jobs well. Fiesta Hyundai in Santa Fe NM is the best!! They do their jobs well. Fiesta Hyundai in Santa Fe NM is the best!! More