Fiesta Lincoln

Everyone that works at this dealership was very helpful and courteous. Was a pleasure especially working with Tawney and Butch; most helpful getting me set up and ready to hit the streets. I would recomm and courteous. Was a pleasure especially working with Tawney and Butch; most helpful getting me set up and ready to hit the streets. I would recommend them to anyone looking for a new vehicle! More

Tawny Anderson was absolutely amazing with helping me get my first car! She worked with me and helped me go about finding the best deal and best car for my situation. This was my first time ever buying a car my first car! She worked with me and helped me go about finding the best deal and best car for my situation. This was my first time ever buying a car and she made the process easy and relaxing. I was super nervous since I had never been through the process before but she was able to make the experience stress-free! I would 100% recommend her for your vehicle purchase because she will do her best to get you a car that will suit you and your needs! More

Dealing with the service manager is an entirely different issue. Evidently he doesn't feel it is necessary to follow through on commitments he made. issue. Evidently he doesn't feel it is necessary to follow through on commitments he made. More

Wonderful place with people that truly care. Service goes above and beyond to make sure that you are taken care of even after you purchased your vehicle. Sales made the entire process seamless and fast a nic above and beyond to make sure that you are taken care of even after you purchased your vehicle. Sales made the entire process seamless and fast a nice change from the normal we have all gotten used to. More

I have a Lincoln/Ford dealer 3 miles from my house. I have always received great service there, so naturally when I was ready to trade I went there first. They had no cars. No new and no used. So I we have always received great service there, so naturally when I was ready to trade I went there first. They had no cars. No new and no used. So I went online for a search of what I thought I wanted. I found one advertised at Fiesta in Mesa. That is about 200 miles from my house so I called to insure it was still there if I made that drive up to test drive it. It was. I went up and met the Lincoln salesman, John Halter . That experience was unlike ANY other car buying experience I have ever had. Not once did he ask me how much I wanted to spend... or what I wanted to keep my payment at. No. He asked questions about how I use a car... long distance, or locally. What's the top things most important to me in a car. He found the car that was best suited to me - even though it was not necessarily the one I was there looking for. He showed me the one I came to look at, and explained why the other one would be best suited for me. It was even less money than the first one. (not much, but still... he wasn't trying to sell me the most car he could) He always maintained a calming demeanor and "negotiations" were easier than I have ever had. Then AFTER the sale, he took so much time showing me exactly how everything in this car worked. And on the newer Lincolns - that's a LOT. Moreover, he took MY phone and recorded 5 different videos showing me exactly how to work everything - seats, lights, wipers, radio, nav systems, all the components, and all the "driving assist" and etc... just EVERYTHING. When I left I felt confident in operating things well enough to make that 200 mile drive home. I spent the next 3 days watching and re-watching those videos. What is really nice is that they are on my phone - not a website. So If I am stranded in the middle of now where and get an error message or need to make an adjustment, I can find out what to do. I don't need internet or even cell service! Honestly, I have gotten frustrated with things a couple times and texted him. His calming demeanor immediately "talked me off the ledge" (so to speak). Buying a car from John made me feel like I had a big brother taking care of me (given my age I guess that would be a grandson... LOL) But this has totally restored my faith in car dealerships. I think EVERY dealership should use John's model for dealing with people. Perhaps he should be the teacher for all Lincoln sales staff. and... by the way I will spare you the details, but I purchased a car I thought I wanted 4 days before this experience and the more I drove it the less I liked it. By the time I got to Fiesta I wanted nothing more than to get one I DID want. John REALLY stepped up and got that job done. I love my new car now. The more I drive her the more I love her. Well done John - and Well done Fiesta Lincoln! More

Was a wonderful experience as I needed alot of work done and a full diagnosis on the issues I had going on. They were fast honest and caring. Highly suggest! and a full diagnosis on the issues I had going on. They were fast honest and caring. Highly suggest! More

My husband and I had a very nice relationship with Fiesta Lincoln going on 15 years. We bought two cars from them. When Al the Service Mgr. and a Service Administrator working for the Service Mgr. arrived ev Lincoln going on 15 years. We bought two cars from them. When Al the Service Mgr. and a Service Administrator working for the Service Mgr. arrived everything went south. They refused me service when I was stuck out 30 miles from my home. I had a service contract, they were very short, not helpful and ugly with me, I just lost it.I had a $100.00 car that I had bought from Fiesta and they wouldn't honor the contract. They just said it was up to me how I got home if my car was hauled off by their Wrecker Service. More

Great Experience Very friendly greeting from John Halter. He impressed us with his knowledge in all the vehicles. Never pressured us and took the time answer all the q Very friendly greeting from John Halter. He impressed us with his knowledge in all the vehicles. Never pressured us and took the time answer all the questions we had. I highly recommend John Halter and Fiesta Lincoln. More