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Findlay Acura

Henderson, NV

4.7
430 Reviews
Call Dealership (725) 227-7857
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315 Auto Mall Dr

Henderson, NV

89014

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430 Reviews of Findlay Acura

January 23, 2026

Needed glass and body fixed after vandalism. Michael took me in right away and got me into a loaner while it was being fixed. Kept me informed and returned messages right away. More

by STEVE31273
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
Report | Print
January 09, 2026

Dealership was clean and professional. The make sure you meet everyone from sales to service making the experience a great one! More

by bourgeoissue
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Mirrer, Harris Rapaport
Report | Print
December 12, 2025

Todd and his team always provide answers to my questions. I can be sure they have closely inspected my vehicle and outlined immediate work vs future service. I have brought 2 Acura vehicles to this dealers More

by SMCKINNE_SHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Cubero
Report | Print
December 09, 2025

Hello, we experienced the same issue in the trip home Sunday night. The service brake assist warning stayed in then went off after sitting overnight. Also I noticed there are 2 dents in the top of th More

by SBAKERAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Cubero
Report | Print
Dec 09, 2025 -

Findlay Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Dec 09, 2025 -

SBAKERAZ responded

I appreciate that, should I wait until the trouble light comes back on to address these items? Who should I ask for get both resolved?

Dec 12, 2025 -

Findlay Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 08, 2025

Very friendly staff and Michael Rodriguez is always dedicated to helping us all the time. His courtesy and customer service is great More

by SHUG808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genner Santos is our go to salesman and he is fabulous, been working with him for years , Michael Rodriguez, Johnnel Santos
Report | Print
Dec 08, 2025 -

Findlay Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Acura, we look forward to having you as a valued customer for many years to come!

December 07, 2025

It was a great experience easy in and out all the employees were nice kind and had good coffee More

by ALOHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnnel Santos
Report | Print
Dec 07, 2025 -

Findlay Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Acura, we look forward to having you as a valued customer for many years to come!

December 06, 2025

Professional staff and complete efficient service in the service department. Will definitely recommend and return for future service and vehicle purchases. More

by JOELPAZINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Cubero
Report | Print
Dec 06, 2025 -

Findlay Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Acura.

December 06, 2025

Excellent service as always and I have developed such a great relationship with all the attendants so it’s like a big family thank you Acura More

by LIKLOUNGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
Report | Print
Dec 06, 2025 -

Findlay Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 04, 2025

Everything is always great but only concern is the Carwash. I don't think they clean the windshields properly More

by FARZANEH.MISTRY
Recommend Dealer
No
Employees Worked With
Don't remember. It's about the Carwash
Report | Print
Dec 05, 2025 -

Findlay Acura responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If you're able to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Dec 05, 2025 -

FARZANEH.MISTRY responded

Hello! I was very satisfied with the gentleman at the service desk help me in the dealership. My only concern is the car wash. I feel like they never clean or wipe down the windshields properly. One more concern if something needs to be repaired or replaced when they are checking the car and doing oil oil change it will be much appreciated if someone from the service department with call and let the customer know. Instead of going there, and then finding out that something needs attention or needs to be replaced or repaired that will prevent us from going back to the dealership several times. For my service on my paperwork, it was mentioned “ required attention : check clutch and transmission fluid” and “ may require attention for check, coolant fluid levels”. If the service people would just call in advance and let us know that this is something that needs to be replaced or repaired or etc. It would be appreciated. I wasn’t informed until I got to the dealership overall, Chris Hernandez was awesome. I absolutely loved working with him.

Dec 08, 2025 -

Findlay Acura responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If you're able to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 04, 2025

As always, courteous and professional service done timely. Findlay Acura service department always accommodates whatever I need. Good communication and timely service. More

by PCGERALI
Recommend Dealer
Yes
Employees Worked With
Todd Cubero, Todd Cubero
Report | Print
Dec 04, 2025 -

Findlay Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Findlay Acura.

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