Findlay Chevrolet - Service Center

We bought a Chevy Malibu from another dealership and have had nothing but problems. We would get it back from service with damage, new problems and just rude customer service. GM called to ensure our satis had nothing but problems. We would get it back from service with damage, new problems and just rude customer service. GM called to ensure our satisfaction. After explaining the issues with our car, the dealership and service department, GM had suggeted that we bring our car into Findlay Cheverolet. These guys got to work and found things that needed to be fixed and serviced, and did it! Our warranty had expired! To ensure that we were happy and to try getting us back thinking about a GM product they didn't charge anything!!!! Are you kidding?? Findlay and the guys have our loyality! It is absolutely amazing that there is a dealership, and employees that go the extra mile! This place is a must if you are even thinking about buying, or servicing your car! Due to my busy schedule, my wife had to take the car in, and they treated her like gold even going out of the way to secure a rental (at no charge). We cannot say enough about this dealership! They are out to ensure clients for life, and not just a sale! Do yourself a favor and check this place out before you buy! More

The overall experience was great. My service adviser, Billy Chang, was courteous and knowledgeable. The driver for the shuttle service that day was most pleasant as well. Thank you. Billy Chang, was courteous and knowledgeable. The driver for the shuttle service that day was most pleasant as well. Thank you. More

I have been a customer of Findlay since Bill Heard closed up shop. Prior to that, Billy Chang was always able to take care of my vehicle(s) service needs in an excellent manner (at Bill Heard). The Findlay o up shop. Prior to that, Billy Chang was always able to take care of my vehicle(s) service needs in an excellent manner (at Bill Heard). The Findlay organization and Billy Chang continue to exceed my expectations in customer service. As always, a great job to Finday Chevrolet and Billy Chang. More

I have been a customer of Billy Chang's since 1989, when he worked at Fletcher Jones Chevrolet. Billy has been one of those people that will go over and above the call of duty for his customer's. Now that B he worked at Fletcher Jones Chevrolet. Billy has been one of those people that will go over and above the call of duty for his customer's. Now that Billy is at Findlay Chevrolet I will be having my service work done there. I know that with Billy I will be treated right. More

I had a flat tire when I drove up to Findey Chevey dealer last week and Billy Change walk right up to greet me and I fill him in with what had happened. He walk me over to the tire place and talk to Nick Ma last week and Billy Change walk right up to greet me and I fill him in with what had happened. He walk me over to the tire place and talk to Nick Manning to come out and inspect my tires. They both assure me that they will take care of it for me. I was very please with the promp greating as I pulled in. Everyone was very friendley and helpful. I will definetley recommend this location to all my friends and family. Thank you for the friendly and quick services. More

I have been going to Chevrolet dealerships for over 12 years. Why, I still keep going to chevrolet service is because of Billy Chang. When I heard he was back with Chevrolet again, I knew I would be a cus years. Why, I still keep going to chevrolet service is because of Billy Chang. When I heard he was back with Chevrolet again, I knew I would be a customer forever, and continue to bring in my car for service to him. Great job Billy!!! More

I have bringing my HHR to Findlay for a while now, and I want to say I have never had a bad experience. Being a single mother of 3 I am always on the run, and every time I have brought my car in for service want to say I have never had a bad experience. Being a single mother of 3 I am always on the run, and every time I have brought my car in for service I get in and out so fast. I especially want to mention Nick Manning... He is great and I love to come in and see his friendly smile. He has never let me down. Nick U rock!!! More

Awesome: I got a recall letter on my 2004 Corvette made some inquiries as to where I should take my auto. In my search, Finlay ranked number one. From the moment I got there the agents were ready to servic some inquiries as to where I should take my auto. In my search, Finlay ranked number one. From the moment I got there the agents were ready to service my car, they were knowledge and attentive to the needs of my auto. Even the shuttle drivers, Eli and Tom were very pleasant and knowledge about my travel to and from the site. Finlay, your customer service was awesome... One Satisfied Customer More

My cavalier was overheating and after having seen a couple of TV specials about shops finding little "extra" engine problems I had to ask a friend for advice. He recommended Findlay and now I'm going t couple of TV specials about shops finding little "extra" engine problems I had to ask a friend for advice. He recommended Findlay and now I'm going to do the same. I got good explanations about the problem, about future prevention, and about the bill. I worked with Billy Chang and he was thorough about my questions, making sure I understood the answers which felt complete rather than rushed. I assume the service was good because the radiator hasn't complained yet. I assume Findlay stresses customer satisfaction or patience or something to their employees because it seems they're supposed to go every extra mile. They've earned my future business, my future recommendations, and this review. More

I brought my Corvette in for service with Billy Chang and it was the best experience I have ever had with all the cars I've owned. I've owned Mercedes and Lincoln and have never been more pleased with my adv it was the best experience I have ever had with all the cars I've owned. I've owned Mercedes and Lincoln and have never been more pleased with my advisor. He is very knowlegable and helpful. I will be in the market for a new SUV in near future and WILL buy a Chevrolet (Thinking Suburban) at Findlay to continue doing business with Billy Chang. Great Guy, Great Job! More