Findlay GMC Prescott

Great car buying experience We traveled to Prescott because of a vehicle found on the website. The sales staff was SO helpful, friendly and zero pressure. It was the best car-b We traveled to Prescott because of a vehicle found on the website. The sales staff was SO helpful, friendly and zero pressure. It was the best car-buying experience that I have ever had. We felt no pressure to buy, and when we decided not to purchase, the salesmen were very competent to point out the benefits of the vehicle, how the new vehicle it would improve our situation, more room for the kids baseball gear and provide more reliability for the long road trips. They did not pressure us in any way, they simply guided us toward our final purchase decision. After the sale, we have been instructed to call our salesman's cell phone if we need anything, and we received personal follow-up call from the Sales Manager with instructions to call his cell as well. We have just purchased so I cannot rate service, but if the service department is ANYTHING like the sales team, it will also be a great experience. Thank you Findlay Prescott!!! More

It’s the customer service that sells cars. What I like best is the “team” approacht that Findlay brought to Prescott. Between Ben, Patrick and general sales manager, Mike, they made me feel com What I like best is the “team” approacht that Findlay brought to Prescott. Between Ben, Patrick and general sales manager, Mike, they made me feel comfortable enough to buy when I had had just come to get educated on the new Terrain. Great folks. Great discounts. More

Comfortable Ben was very helpful and worked hard to get us what we wanted. The whole experience at the dealership was comfortable. We will definitely return. Ben was very helpful and worked hard to get us what we wanted. The whole experience at the dealership was comfortable. We will definitely return. More

Great experience The staff were all very friendly and not pushy. They provided a friendly environment to purchase a vehicle. They spent a lot of time with me so that I The staff were all very friendly and not pushy. They provided a friendly environment to purchase a vehicle. They spent a lot of time with me so that I could purchase the vehicle I wanted at a payment that I could afford. Great people and great deals on trucks. More

difficult to accomplish purchase after agreeing on price I was on vacation when we agreed on price. They would not accept a deposit while I tranfered money from an investment account to my checking. Mike re I was on vacation when we agreed on price. They would not accept a deposit while I tranfered money from an investment account to my checking. Mike required the full price by wire transfer which takes three or four days. We had no confidence they would hold the car while this was going on. We cut our vacation short to drive to the dealer with a cashiers check. Hardest cash deal I have ever been involved with. Mike would not rreturn calls. Jeff was great and accomodating trying to smooth things over. More

Helpful, Comfortable Atmosphere from Internet Sales Manager Greg Ellingham is the Internet Sales Manager at Findlay Buick GMC in Prescott, AZ. He is very helpful and did not make me feel uncomfortable in my de Greg Ellingham is the Internet Sales Manager at Findlay Buick GMC in Prescott, AZ. He is very helpful and did not make me feel uncomfortable in my decision process. I would recommend using his services to anyone interested in new or used vehicles. More

My New GMC Acadia Joe, Ben and Mike really helped make my experience one of a kind. Very helpful, courteous, and willing to go the extra mile to make buying a care stre Joe, Ben and Mike really helped make my experience one of a kind. Very helpful, courteous, and willing to go the extra mile to make buying a care stress free and even pleasant. I have bought cars over the years and this purchase was BY FAR the most enjoyable. Thank you for all your help More

2018 GMC Terrain Denali Purchase I've been buying vehicles from Lamb Chevrolet for years, but when it was time to start looking to trade my wife's Cadillac, I thought I'd check to see I've been buying vehicles from Lamb Chevrolet for years, but when it was time to start looking to trade my wife's Cadillac, I thought I'd check to see what Findlay GMC/Buick had to offer. After visiting both dealerships, and with their sales teams performing blind competitive pricing and trade-in offers on similarly equipped Equinox Premier and Terrain Denali models, Findlay won the battle hands down. Findlay's sales and management team of Joe Borzello, Ben Wilcox and Mike Bennett went above and beyond to ensure that the buying experience was low-key, non-pressured and well presented. As I consider service a major factor in my dealings with any automotive dealership, I was also introduced to, and impressed by John McCulloch, Asst.. Service Manager and toured the Service Department. Based on my experience, I would not hesitate to recommend this dedicated group of professionals for any auto transaction. A special thanks to Ben for his perseverance in handling an unusual vehicle modification for us prior to the vehicle's delivery. More

Best deal ever February 8th 2017 I went to Findlay Buick GMC looking to buy a Used Car. Not a new one and when I arrived Joe Borzello was standing outside and he as February 8th 2017 I went to Findlay Buick GMC looking to buy a Used Car. Not a new one and when I arrived Joe Borzello was standing outside and he asked me if I needed any help and I told him what I was looking for and what I could afford then Joe asked me to come inside so he could see what was available then Mike Bennett came up to me and said Brenda do we have a deal for you. It was a brand new 2017 Chevy Spark that was Purple color and the first words out were nope not a new one long story short and 5 hours later I drove off the lot with the purple colored Chevy Spark and the best deal I could ever want. Thank you Joe and Mike for making it happen for me deal More

Patrick Dennis found what we wanted and traded flawlessly Patrick Dennis did a dealer trade for us very quickly and timely. He was very personable and easy to talk to and explained things well. We are very Patrick Dennis did a dealer trade for us very quickly and timely. He was very personable and easy to talk to and explained things well. We are very happy with the dealership and the truck. More