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Findlay Hyundai Prescott - Service Center

Prescott, AZ

4.7
545 Reviews
Call Service Center (928) 813-8500

545 Reviews of Findlay Hyundai Prescott - Service Center

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June 27, 2025

First time at the new facility. Nico and Grant explained everything before work was started. Sat in the new waiting room which was very comfortable. Nico updated me several times ab More

by mramsay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nico Rubio
Report | Print
Jun 30, 2025 -

Findlay Hyundai Prescott responded

mramsay1 Thank you for your positive feedback! We are thrilled to hear that you had a great experience at your service visit. We appreciate you and your business and are thankful for you as a customer.

June 23, 2025

Very good all around, fast service, everything seems to be good, with the exception of the broken passenger side visor, which is apparently not available any longer. We will superglue the broken part. More

by LAKLAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nico Rubio
Report | Print
Jun 23, 2025 -

Findlay Hyundai Prescott responded

LAKLAUS Thank you for your positive feedback! We are thrilled to hear that you had a good experience. We appreciate you and your business and are thankful to have you as a customer.

June 23, 2025

Always had great service until my last visit. I was repeatedly argued with about my car not being eligible for free oil change even though my car said it was time. I had to insist it be done. More

by LSALATINO4430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Findlay Hyundai Prescott responded

LSALATINO4430 Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

June 22, 2025

In and out…. always kept up to date on progress…no pressure to buy extra services More

by VICKISHORT_8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nico Rubio
Report | Print
Jun 23, 2025 -

Findlay Hyundai Prescott responded

VICKISHORT_8 Thank you for your positive feedback! We are thrilled to hear that you had a good experience. We appreciate you and your business and are thankful to have you as a customer.

June 21, 2025

Great people and excellent service. On time and a very short wait time in the customer lounge More

by 31WOODYWGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Findlay Hyundai Prescott responded

31WOODYWGN Thank you for your positive feedback! We are thrilled to hear you had a good experience at your service visit. We appreciate you and your business and are thankful to have you as a customer.

June 21, 2025

Great service center and staff. Got us in and out in a timely manner. Services advisor was very knowledgeable. More

by KSWESEY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Findlay Hyundai Prescott responded

KSWESEY4 Thank you for your positive feedback! We are thrilled to hear that you had a good experience during your service visit. We appreciate you and your business and are thankful to have you as a customer.

June 20, 2025

Friendly and professional The new facility is beautiful and Grant was excellent - very helpful and friendly More

by ANDREA.ANNIBALE
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Micheau
Report | Print
Jun 23, 2025 -

Findlay Hyundai Prescott responded

Andrea.Annibale Thank you for your feedback! We are delighted to hear that Grant made sure your experience was seamless. We appreciate you and your business!

June 19, 2025

Great experience that are all so friendly and helpful! They make you feel important as if you are the only customer! More

by MROTHANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Shepherd, Nico Rubio
Report | Print
Jun 19, 2025 -

Findlay Hyundai Prescott responded

Mrothans Thank you for your positive feedback! We are thrilled to hear that you had a great experience. We appreciate you and your business and are thankful to have you as a customer.

June 19, 2025

Kept us updated and kept their word on everything. Excellent service! We will definitely come back. More

by BRENT.CHARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nico Rubio
Report | Print
Jun 19, 2025 -

Findlay Hyundai Prescott responded

Brent.charlene Thank you for your positive feedback! We are thrilled to hear that our team continues to provide excellent service. We appreciate you and your business and are thankful to have you as a customer.

June 19, 2025

Like the new facility with climate control pull inside service door Wait area is comfortable More

by NANCYWARE
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Micheau
Report | Print
Jun 23, 2025 -

Findlay Hyundai Prescott responded

Nancyware Thank you for your positive feedback! We are thrilled to hear that you had an great experience. We appreciate you and your business and are thankful to have you as a customer.

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