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Findlay Hyundai Prescott - Service Center

Prescott, AZ

4.7
530 Reviews

530 Reviews of Findlay Hyundai Prescott - Service Center

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September 15, 2024

I really like the service, and the treats😊 I would have liked the 10 dollars off the oil change. I found the Coupon at home after the oil change. My fault, but it would have been nice for them to give it More

by ALBERTANDBERNICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Findlay Hyundai Prescott responded

Albert and Bernice, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

September 15, 2024

Grant was very patient with my many questions about the recalls on my car. He answered in clear and simple language so that I understood. He kept me updated on progress, and had car ready when I arrived. More

by Lorawren
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Findlay Hyundai Prescott responded

Lora, Thank you for your positive feedback! We are happy to hear that Grant was patient and provided clear and simple explanations regarding the recalls. Keeping you updated and having your vehicle ready on time is our goal. We appreciate you and your business and are thankful to have you as a customer.

September 15, 2024

Friendly, prompt. Got my information right away. Talked about car inspections and gave me an estimate for upcoming 60k miles service. I thought $100 for replacing cabi More

by JOSEPHWMOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Findlay Hyundai Prescott responded

Joseph, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

September 15, 2024

When I arrive for my 10:00 a. m. appointment no ingredient me and I had to go find Nico. He took me in and got got me started in a timely fashion. Then he came and spoke to me abou More

by EXIGENT92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nico Rubio
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Terrible customer service. Have never received a return phone call - ever - sales or service. I can tell I will never be able to rely or trust this dealership. More

by SBLAMSULLIVAN
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nico Rubio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Angell
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

I drove to the dealership from Phoenix to purchase a 2022 Toyota Venza. They were the most reasonably priced that I can find so it was absolutely worth the drive to obtain it. My dealer was so easy to w More

by BMATH001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 17, 2024 -

Findlay Hyundai Prescott responded

B, Thank you for your positive feedback! We are thrilled to hear that you found our dealership reasonably priced and worth the drive. It's great to know that the process was smooth and pleasant for you. We appreciate your recommendation and are glad you feel you got a great deal. We appreciate you and your business and are thankful to have you as a customer.

September 13, 2024

The dealership was clean. Everyone was very nice I enjoyed my experience there. Will be using them in the future More

by ASENA0714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Listul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Music
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Findlay Hyundai Prescott responded

Asena, Thank you for your positive feedback! We strive for a clean and relaxing environment and are delighted that you were able to experience exactly that. We appreciate you and your business and are thankful to have you as a customer.

September 13, 2024

Service was great. However, it was very expensive. They did well getting the work done very fast. More

by LCPL.ULLRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Findlay Hyundai Prescott responded

LCPL, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

September 12, 2024

Nico is wonderful! ! He was very professional, informative, kind and patient. He is definitely a great asset to your company!!! More

by GINTEDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Findlay Hyundai Prescott responded

GINTEDY, Thank you for your positive feedback! We are so glad Nico provided both professional and kind customer service. We appreciate you and your business and are thankful to have you as a customer.

September 10, 2024

Niko is Professional and considerate. Dealership is clean. Good experience all around I give them a 10 More

by CMJESSEN38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Findlay Hyundai Prescott responded

CMJESSEN, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

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