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Findlay Lexus of Spokane

Spokane, WA

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rated
321 Reviews

1030 W 3rd Ave

Spokane, WA

99201

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Showing 321 reviews

August 02, 2018

Extremely Satisfied Customer I was able to make an appointment for service at the last moment and dealt with Jim Freet. The service I received was exceptional. I would not hesit More

by Sandfisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Freet
Aug 14, 2018 -

Findlay Lexus of Spokane responded

Thank you for your kind review! We're so happy to hear about your exceptional experience and look forward to working with you again in the future. —Bob McLean, General Manager

July 20, 2018

Lexus service Outstanding dealership total professionals at every level Always leave the dealership with a smile on my face And a reassurance that everything was do More

by Scotty Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Freet
Aug 01, 2018 -

Findlay Lexus of Spokane responded

Thank you, Scotty! We appreciate all you support! —Bob McLean, General Manager

July 15, 2018

Leased a 2018 IS 350 Online! While I had not planned to lease a new IS 350, my current 2009 model needed some attention. The process was easy, the service outstanding! More

by NewLease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Petterborg, Mike in Finance, Brad Dickinson, Shawn - Sales Manager, Nina w/recall vehicle transfer team
Jul 16, 2018 -

Findlay Lexus of Spokane responded

Thank you! We're happy to know you were satisfied with your experience with us and if there is ever anything we can do for you, feel free to reach out. —Bob McLean, General Manager

June 24, 2018

Amazing Experience! Just recently leased a car from Larry H Miller Lexus and it was such an easy, smooth experience. Absolutely in love with my new NX and the whole staff More

by AngelequeB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, shawn
Jun 26, 2018 -

Findlay Lexus of Spokane responded

We are so happy to hear that you are enjoying your new NX! Thank you for your kind review, feel free to reach out if there is ever anything we can assist you with. —Bob McLean, General Manager

June 13, 2018

Long but took care of us and would come back. Mohammed Answering questions n took care of r need appreciated changed tires. Very happy with car. Would come back n recommend your dealership. Than More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed n Brent
Jun 19, 2018 -

Findlay Lexus of Spokane responded

Thank you for your kind review! We're glad Mohammed went the extra mile to make sure you were satisfied with your services. Come see us again soon. —Bob McLean, General Manager

June 06, 2018

Top Notch Service from Start to Finish We came through the True Car program with USAA auto (similar to the Costco Program) and were quickly contacted by Kevin Rotchford. He took his time he More

by Converted 206ers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rotchford
Jun 06, 2018 -

Findlay Lexus of Spokane responded

Thank you for your honest review! We are truly happy to see that you received a great car buying experience. Kevin is a great asset to our team and its great to hear he went above and beyond to make sure everything ran smoothly from start to finish. Thank you for your business, if there's anything we can do for you please feel free to reach out. —Bob McLean, General Manager

June 05, 2018

Salesman: Excellent salesman Well informed No pressure Able to listen, discern, and prioritize customer need. 2nd vehicle i’ve bought from him Informed, ho More

by Dustyrose2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Biggs
Jun 05, 2018 -

Findlay Lexus of Spokane responded

Thank you so much for the great review. Customer service is our top priority and we're glad you were satisfied with our services! Thank you for your loyalty, we appreciate your business. —Bob McLean, General Manager

June 05, 2018

Our experience at Lexus was amazing and we will be back! The sales people and finance managers were very nice and so professional. We were treated with such care and would recommend to any of our friends and More

by Alleana Gallagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shawn mike in financing.
Jun 05, 2018 -

Findlay Lexus of Spokane responded

We're thrilled to hear about your experience. We appreciate your recommendation and value you as a customer. Thank you! —Bob McLean, General Manager

May 31, 2018

Excellent absolutely they best car buying experience We have been looking for a specific Lexus for a couple of months we met Chris Biggs explained to him that we were looking for a white is 300AWD F spor More

by Lundinbhbj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Biggs/Scott/Mike
May 31, 2018 -

Findlay Lexus of Spokane responded

Thank you for sharing your experience with us! We work hard to make sure our customers leave happy with a price and vehicle they love. Thanks for giving the team the opportunity to work with you and we're happy to hear that everything went smoothly. Let us know if there is anything else we can do for you. —Bob McLean, General Manager

May 29, 2018

RX Sport Sales, finance and the technology and delivery specialist were all very professional and we felt great about our purchase. Would buy another Lexus in More

by Rick1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Borhm, Kevin Rotchford. Scott Petterbotg
May 31, 2018 -

Findlay Lexus of Spokane responded

We're so happy to hear this. We strive to be the best place to do business and we're glad our team was professional and helped you get the vehicle you wanted. Should there be anything else you need, feel free to reach out. Bob McLean, General Manager

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