Findlay Lexus of Spokane

Great Experience The first time we stepped into the dealership, we felt comfortable and wanted to return to purchase a vehicle. We did so the following day and had th The first time we stepped into the dealership, we felt comfortable and wanted to return to purchase a vehicle. We did so the following day and had the same feeling. At all times we felt unpressured. Chris Biggs, our sales advocate, was profession, yet friendly. We have only just begun our relationship with Larry Miller, but we hope that each subsequent experience is just as pleasant as our first two. More

Over and above service We live 150 miles from the Lexus dealership. We received a recall notice on my Lexus HS250H. We have a son living in Spokane where the Lexus dealer We live 150 miles from the Lexus dealership. We received a recall notice on my Lexus HS250H. We have a son living in Spokane where the Lexus dealer is and we were planning to visit him over a weekend. I called Lexus and asked to have the recall work done on that Saturday. When my husband took the car in for the appointment, he was told that there was actually two recalls on my car and the man who did the work on the one recall was not in that day and wouldn't be able to do the work until Monday. We had to return home Sunday. No problem. They gave us a 2014 Lexus with 900 miles on it to use for the weekend and to drive home. On Monday they returned my car to me to my home, 150 miles away, and retrieved the loaner car. All of this was at no cost to us. I have never heard of a car dealer doing this and was totally impressed. Our son drove the loaner and was so impressed with it, he is thinking of looking into purchasing one. Every time we have dealt with this dealership, we have been totally surprised by the outstanding service they give. More

Great job by John, this is our 6th Lexus. The only Great job by John, this is our 6th Lexus. The only dealer that is close to Montana. When we need service we drive the 300 miles, and spend night! Le Great job by John, this is our 6th Lexus. The only dealer that is close to Montana. When we need service we drive the 300 miles, and spend night! Lexus dealership is always helpful. More

I would never do business at Lexus in Spokane again. Their management staff is a bunch of crooked liars. Terrible representation of the Lexus brand. Their management staff is a bunch of crooked liars. Terrible representation of the Lexus brand. More

THEY ARE FRIENDLY, DONE IN A REASONABLE TIME,CLEAN YOUR CAR AND KNOW WHAT THEY ARE DOING THE WAITING AREA IS CLEAN AND NICE,ALSO. CAR AND KNOW WHAT THEY ARE DOING THE WAITING AREA IS CLEAN AND NICE,ALSO. More

Asa was friendly - processed my car quickly and had the loaner ready. Called me promptly when the car was done and was effidient at getting my car returned to me. Excellant service overall. loaner ready. Called me promptly when the car was done and was effidient at getting my car returned to me. Excellant service overall. More

I have dealt with Asa for several years and he goes out of his way to make sure you are well taken care of, is very friendly and efficient. An outstanding representative of the Lexus of Spokane dealersh of his way to make sure you are well taken care of, is very friendly and efficient. An outstanding representative of the Lexus of Spokane dealership More

Loved our experience with our salesman. Was easy to work Loved our experience with our salesman. Was easy to work with and did everythinghe ccould to help us get the price to where we could afford it. Loved our experience with our salesman. Was easy to work with and did everythinghe ccould to help us get the price to where we could afford it. More

overall very good experience with friendly and courteous staff. i would recommend this dealership to anyone interested in purchasing a luxury automobile. very expedient in finalizingsale and paperwork staff. i would recommend this dealership to anyone interested in purchasing a luxury automobile. very expedient in finalizingsale and paperwork More