Findlay Lexus of Spokane

Jim Freet in the service department was very helpful and professional..He explain the problem with the fuel pump and also the oil change special that’s available in the future. professional..He explain the problem with the fuel pump and also the oil change special that’s available in the future. More

Found exactly what I was looking for. All employees were extremely helpful from Roger in Sales to Mike in making it through the paperwork. Had a nice drive home same day. extremely helpful from Roger in Sales to Mike in making it through the paperwork. Had a nice drive home same day. More

Great sales process from Lisa and team. Delivery process was good. Car is very clean. Overall top notch. Would recommend and purchase here again. Thanks! was good. Car is very clean. Overall top notch. Would recommend and purchase here again. Thanks! More

We recently purchased a Lexus from Larry H Miller. We worked with Roger Borrego. We felt he was honest, professional, and very knowledgeable. His friendliness made it easy to work with him. We are out of worked with Roger Borrego. We felt he was honest, professional, and very knowledgeable. His friendliness made it easy to work with him. We are out of state, and he made the purchase easy and painless. Drove the car home the same day. Thanks again, Roger More

I felt my concerns were ignored and passed off. I had someone take my car to the dealership with my concerns. The service person did not contact me for further details and said that one of my concerns is someone take my car to the dealership with my concerns. The service person did not contact me for further details and said that one of my concerns is normal on my 2020 Lexus with 8000 miles and the other was not the problem or fault of theirs. Again on a Lexus with 8000 miles. More

Lisa made selling my car easy by communicating over text. The offer was fair and I felt confident in the process. I’ll be back! The offer was fair and I felt confident in the process. I’ll be back! More

The absolute BEST car buying experience my husband and I have ever encountered. And we negotiated the trade in and purchase of our new RX from our couch in Idaho. When our local Lexus dealer didn’t offer have ever encountered. And we negotiated the trade in and purchase of our new RX from our couch in Idaho. When our local Lexus dealer didn’t offer us the options or level of service we hoped for we turned to the internet to see what options existed in surrounding states. When we called this dealership our salesperson Lisa immediately thanked us for the opportunity to earn our business and she and the dealership team and management team managed everything as expertly as though we were in their showroom. We made an informed decision thanks to their stellar service. Everyone was patient, responsive and sincerely kind during the entire process. We now have the exact car I wanted and the person who purchased our trade in (same day after we dropped it off) is also thrilled with her car and experience too. Even when I unintentionally left a hat in our old car it was mailed to us. The next time I need a Lexus this will be our dealership…the miles may be between us but the smile’s on our faces remain because of their epic customer care! Do not hesitate to consider this dealer .. they will respect your decision to enter their dealership by providing you with a stellar shipping experience. More

Roger Borrego made our purchasing experience painless. We communicated online regarding the purchase. When we showed up to pickup the car, it was ready and waiting for us in the showroom! We were in and out communicated online regarding the purchase. When we showed up to pickup the car, it was ready and waiting for us in the showroom! We were in and out quickly. No surprises or last minute negotiations. As simple and easy as it gets. More

Roger Borrego was exceptional to work with. The car purchase was all done over the phone as I live in Helena, Mt. Pictures sent and a couple of phone calls and in two days I had deposited funds via cr purchase was all done over the phone as I live in Helena, Mt. Pictures sent and a couple of phone calls and in two days I had deposited funds via credit card and then set up a pick date for me to come over and get it. Thank you Roger and Larry H. Miller Lexus for making this a good experience. More

Roger Borrego was exceptional to work with in finding a suitable RX450H that met our needs and tastes. Subsequent visit to the LML Service Department was a pleasant experience, as well. Western Washington suitable RX450H that met our needs and tastes. Subsequent visit to the LML Service Department was a pleasant experience, as well. Western Washington needs a Lexus dealer that operates the way these folks do. More