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Findlay Lincoln - Service Center

Henderson, NV

4.7
550 Reviews
Call Service Center (702) 457-0321

550 Reviews of Findlay Lincoln - Service Center

Sort by
June 20, 2025

I don’t need to go often but when I need service on my Nautilus, the service manager always says “Yes, of course I can get that done for you.” So very nice to just pull up and get help. I make appointmen More

by joycet4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Chiles
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Findlay Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Findlay Lincoln.

June 20, 2025

Very good service! Will be back!! Austin was great! Explained everything too me! The car runs good More

by AdCMJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jun 21, 2025 -

Findlay Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Findlay Lincoln!

June 18, 2025

Austin was great about keeping us informed about progress. As usual, took care of us very well. Was so pleased that Findlay Lincoln was willing to work on our 2001 Ford ! Unlike, Ford Country, where More

by Nvyno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin service dept
Report | Print
Jun 18, 2025 -

Findlay Lincoln responded

Thanks for sharing about your experience with Findlay Lincoln. We appreciate your business and hope to see you again soon!

June 15, 2025

Austin in service is great, very accommodating, professional and friendly! I have never had any problems! More

by Sdavred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jun 15, 2025 -

Findlay Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 12, 2025

The mobile service was convenient, professional, courteous, and timely. I would recommend this service to everyone. More

by sdHamlin_96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Chiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Findlay Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Findlay Lincoln!

June 11, 2025

Great service with understanding the client and car problems. Keath is an exceptional representative representative for the company. More

by leor3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Jun 11, 2025 -

Findlay Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 10, 2025

Courteous, helpful never pushy staff . . 2nd purchase, hopefully more .. salesperson JL is the best .. thx More

by aa2784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lamper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Platt is the best svc tech ... always has our best interests in mind ...a quality individual
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Jun 10, 2025 -

Findlay Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Lincoln.

June 09, 2025

Service persons are so nice and keep you informed of progress on your car. The car is always clean and ready to go. More

by Lacanada4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Jose
Report | Print
Jun 09, 2025 -

Findlay Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Lincoln, we look forward to having you as a valued customer for many years to come!

June 07, 2025

Great customer service. Communication was often and clear. Pleasant personality It was a pleasure to work with Austin More

by Kirk.williams
Recommend Dealer
Yes
Employees Worked With
Austin
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Jun 07, 2025 -

Findlay Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Lincoln, we look forward to having you as a valued customer for many years to come!

June 07, 2025

The service department is great. The sales GM not so much. That is why I bought a Tesla instead. More

by lane6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Gilbert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Chiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith in service is excellent.
Report | Print
Jun 11, 2025 -

Findlay Lincoln responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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