Findlay Nissan Henderson

Oil change took 1. 5 hours, wait time was to be under an hour. There were three others with long wait times also, they left the waiting area to keep checking on how much 5 hours, wait time was to be under an hour. There were three others with long wait times also, they left the waiting area to keep checking on how much longer. Nice person in Svc, just slow for all of us. More

This review is for the service department. I had a great recent customer service experience. The cashier girl, and the manager in the burgundy button shirt were both great and super courteous I had a great recent customer service experience. The cashier girl, and the manager in the burgundy button shirt were both great and super courteous and assisted me quickly. I want to especially thank Sonia, Donovan and Jessica for their assistance, and hard work. These 3 individuals deserve a raise. There was one guy there who I seemed to be invisible to as he was "Working hard". I didn't even get a "Hey, we'll be right with you", but that's ok. The people I mentioned made my 3 + hour service visit tolerable. Kudos to the guys who serviced my car as well. Great work. More

Did the work that was required. Thank you Ed for assisting me and my son Thank you Ed for assisting me and my son More

I was told the work done on the car was completed and in fact done exceptionally correct ANC’s fixed the problem. The ext day I used my car phone snd the problem predicts. I was charged for a fixed car and fact done exceptionally correct ANC’s fixed the problem. The ext day I used my car phone snd the problem predicts. I was charged for a fixed car and got the same condition going out as I did coming in. Not working correctly. It still doesn’t work right I was charged as mentioned for nothing. $100 plus dollars For what? This is the second time it has been looked st for the same problem. Not fixed either time. Why wasn’t the problem tried by the advisor to insure the problem had been fixed properly especially she was the first advisor that new of the problem. I’m disappointed. More

They raved how they fixed my car phone speakers but I tried them the next day and still broken. Same same. Second time I’ve been in for same issue. Not good. tried them the next day and still broken. Same same. Second time I’ve been in for same issue. Not good. More

Fast service,awesome customer service and they don’t try to rake you over with unneccessary repairs. Ask for Fabian,he’ll take care of you! to rake you over with unneccessary repairs. Ask for Fabian,he’ll take care of you! More

Chris , Jennifer and support staff are amazing! They were able get my suv back to me same day. They have great coffee while you wait, they can drop us off at home if need be and they provide ema They were able get my suv back to me same day. They have great coffee while you wait, they can drop us off at home if need be and they provide email, text and callback on your service. Even 5 minute car wash. I look forward to my next service. More

They where so helpful and very nice. Would go back again and again.Thank you so much for everything . Would go back again and again.Thank you so much for everything . More

Friendly, professional and quick. They always answer all my questions and ensure to fully inform me about my vehicle. They always answer all my questions and ensure to fully inform me about my vehicle. More

When I didn’t understand the pictures of my car I asked for help to help me understand what I was looking at and I received help with great understanding without feeling like I ignorant. It was fantastic t for help to help me understand what I was looking at and I received help with great understanding without feeling like I ignorant. It was fantastic to have the understanding and education. I’m thankful for the man I spoke with because he took the time to listen to me and educate me. More