Findlay Nissan Henderson

Excellent customer service Mr.Fabian always so professional, thanks to all the members technical who take care of my car for years. professional, thanks to all the members technical who take care of my car for years. More

Great service, no pressure , very accommodating. They were real patient and understood our needs and helped us make a wise decision to choose the correct vehicle. were real patient and understood our needs and helped us make a wise decision to choose the correct vehicle. More

I made an appointment for 830am on 9/15/21, had to reschedule at 930am. I was there before 930 and was told that it'd be 2.5 hrs, fine. I went to the front to check on my car before noon only to fin reschedule at 930am. I was there before 930 and was told that it'd be 2.5 hrs, fine. I went to the front to check on my car before noon only to find out that they haven't even looked at my car yet. A rep approached and offered help and said would look into it and must've forgotten about me, he was gone for about 20+ minutes and when he came back to his desk it was like nothing happened, not acknowledged me for my wait. Another rep noticed I've been waiting and he was the one who checked on it and made the difference. Waited for another 45 minutes and by the time I went back to check on my car it was finally ready. I had a coupon for a free oil change and I was comped my tire rotation for the hassle. My original rep did apologize for the wait but showed no empathy, I did not feel his sincerity. It was just like....sorry for the wait. 4 hours at the location and it was all I got. Why was I not informed of what was going on? Never received any updates while I patiently waited. Great job to the rep who helped me out, he showed customer service and he deserved the shout out. When I got to my car, I found the plastic on my seat, looks like they left it when they got out of my car. More

With the exception of the initial waiting period to be provided a rental, they were thorough and fixed what my car required. Debbie was responsive, informative and helpful. She is great! provided a rental, they were thorough and fixed what my car required. Debbie was responsive, informative and helpful. She is great! More

1. Outstanding leadership by service manager. 2. Top 1. Outstanding leadership by service manager. 2. Top notch service tech's. 3. Ride program for customers is awesome and the driver was super cou 1. Outstanding leadership by service manager. 2. Top notch service tech's. 3. Ride program for customers is awesome and the driver was super courteous. 4. Cashier was alittle snippy. More

Great customer service and car maintenance. I will recommend dealership for buying and maintenance. Thank you 👍🏼 recommend dealership for buying and maintenance. Thank you 👍🏼 More

Staff not very friendly. The person bringing your vehicle after being serviced has a bad attitude vehicle after being serviced has a bad attitude More

Chris has always been friendly and helpful. I've been taking my vehicle here since I purchased it three years ago and I've never had a bad experience. taking my vehicle here since I purchased it three years ago and I've never had a bad experience. More

Excellent Service Department. I purchased the car here 5 mos ago - excellent Sales experience too. mos ago - excellent Sales experience too. More