Findlay Nissan Henderson

Note to self: never schedule your appointment at noon. Always schedule it earlier or past noon otherwise, you’ll be hanging around a dealership being tempted to buy a new car just to get out of there earl Always schedule it earlier or past noon otherwise, you’ll be hanging around a dealership being tempted to buy a new car just to get out of there early. More

My experience was good and has been every time. Thank you. It’s telling me a minimum of 25 words so here we go. Thanks! you. It’s telling me a minimum of 25 words so here we go. Thanks! More

They were very nice and efficient, I came in because of a recall. He explained exactly what was going to be done and approximately how long it would take. recall. He explained exactly what was going to be done and approximately how long it would take. More

I’ve been going here for years and Still did an amazing job keep it up. The wait isn’t too bad ,will come back for future services. job keep it up. The wait isn’t too bad ,will come back for future services. More

Henderson Nissan was great. Their sales staff were kind and helpful. I got the truck I wanted at the price and payments I could afford. and helpful. I got the truck I wanted at the price and payments I could afford. More

Oscar was AMAZING like usual! He was quick, answered all my questions, and got my windshield repaired with no problems! I love Henderson Nissan! Thanks, Oscar! I’ll be back with my other vehicle! my questions, and got my windshield repaired with no problems! I love Henderson Nissan! Thanks, Oscar! I’ll be back with my other vehicle! More

Fabian was great. He got me a shuttle to work. Let me know what was going on through the whole process. I would definitely recommend Nissan to my friends. know what was going on through the whole process. I would definitely recommend Nissan to my friends. More

Debbie didn’t return our call from the visit before after I left a message and requested she call. I received a message telling me I missed an appointment when I never scheduled one! Also, Debbie never calle I left a message and requested she call. I received a message telling me I missed an appointment when I never scheduled one! Also, Debbie never called to let us know the part we were waiting for was in. She specifically told my husband she would do this. When I arrived for service, not a single person responded to me, for example, we’ll be right with you. Then, someone called me over, looks my car up, and said “oh you’re scheduled with Debbie. You have to go there.” No customer service at all!!!! Everyone seemed like they could care less that you were there. On this visit, they gave my vehicle a pass on inspection but had a reverse light out. I already knew it was out, so was surprised when I got the text it passed. When I pointed this out to Debbie, her response was “well they can’t see that light when they are by themselves”. What???? You don’t have a second person to help with brake and reverse lights??? I feel like the inspections wasn’t even done. They left a piece of something loose under the hood from last service that they needed to put on. Debbie took it like it was no big deal that they left a piece of my car bouncing around under the hood.When I left they tried giving me the wrong car. The only positive was my wait was short. From the service desk to the employee outside getting your vehicle, terrible. Everyone looked like I was bothering them!!! It doesn’t take much to smile and be nice to people. I’m a nurse, and if I acted this way, she wouldn’t have a job. No excuse. I’ve been to other dealers multiple times and they greet you as you pull in and couldn’t be nicer. They need classes in customer service for sure, as well as some education to be done with the mechanics. More

Profesional services, , quality of work , friendly , good information to costumer . I’m very happy y I recommend the service of the profesional agent in this place. information to costumer . I’m very happy y I recommend the service of the profesional agent in this place. More

Great customer service. Staff is very helpful. Rash time I have gone in for service I leave satisfied. My car is washed and clean. I’ll continue to go. I have gone in for service I leave satisfied. My car is washed and clean. I’ll continue to go. More